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Landers Kia

Little Rock, AR

Overview
Employees
Reviews
Vehicles
4.3
525 Reviews
We are a full-service dealership that provides high-quality new and used vehicles and service to communities in AR, including: North Little Rock, Sherwood, Maumelle Conway, Searcy, Cabot, Jacksonville, Benton, Bryant and the rest of Central AR.
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201 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 525 reviews

February 27, 2024

Minimum time to complete the oil, filter change and rotate tires. Time is valuable and the least amount of time with quality of completion appreciated. More

by adams1danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Mar 01, 2024 -

Landers Kia responded

Hi Danny, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Landers Kia. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Landers Kia Team

February 27, 2024

I have emailed the manager of my concerns. If I spent the amount of money to get my car fixed then I shouldn't be charged two different amounts. No one has returned my email. More

by BABYGIRL2573@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Landers Kia responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly. Sincerely, The Landers Kia Team

February 24, 2024

Shanon was great with getting a great price on my apple red Mazda Cx-5 I want to thank him and the Kia team. It was a nice easy and smooth process. More

by Murphydominique.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanon Rhea
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Feb 28, 2024 -

Landers Kia responded

Murphy, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new Mazda CX-5! Sincerely, The Landers Kia Team

February 24, 2024

Don’t like the pressure put on me to have extras done when I do my own work More

by HARLEYBIGBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Landers Kia responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Landers Kia Team

February 17, 2024

Bought a new Kia soul two weeks ago. Was to get rain deflectors put on my front windows. Service was too busy to put them on before I picked up my car. Was told someone would call me in More

by Hsvyankees
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Whitlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Landers Kia responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Landers Kia Team

Feb 22, 2024 -

Hsvyankees responded

I was suppose to get a phone call almost 3weeks ago for an appointment to have my front window rain deflectors put on as they were part of my purchase. My overall rating now is 1star.

Feb 28, 2024 -

Landers Kia responded

Thank you for reaching out to us, we know our customers’ time is valuable and we want to come to a resolution on this. Please reach out to tony.wall@landerscorp.com at your earliest convenience so we can get you in as soon as possible. Thank you. Sincerely, The Landers Kia Team

February 14, 2024

I have had my 2020 telluride in landers Kia since February 8. They have not been able to even take it inside to look at the safety issues I am having I called today February 13 and that person cal More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Feb 16, 2024 -

Landers Kia responded

Thank you for your feedback. Here at Landers Kia, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Landers Kia Team

February 14, 2024

Great customer service. Easy experience. Very knowledgeable salesperson. The whole buying experience did not take very long! More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ski
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Feb 16, 2024 -

Landers Kia responded

Anita, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Landers Kia Team

February 10, 2024

Chris Gaines was exceptional. Well mannered. Very polite. Knew his inventory and made us feel Like family when buying our new vehicle. 100% maximum effort in his part. More

by jordantylersims11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gaines
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Feb 14, 2024 -

Landers Kia responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Landers Kia Team

February 09, 2024

It was a great experience. We threw out ideas and wild ones at that, and nothing phased them. Thanks to Donny & Noel & Blake More

by Rob B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny and Noel
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Feb 14, 2024 -

Landers Kia responded

Rob, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Sincerely, The Landers Kia Team

February 09, 2024

Chris Gaines was super awesome and he made my buying process a breeze. I would highly recommend this store and Chris Gaines to anyone and the finance manager was great and they were able to work with my More

by jasminesykes24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gaines
Report | Print
Feb 14, 2024 -

Landers Kia responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Landers Kia Team

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