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Landers Kia

Little Rock, AR

Overview
Employees
Reviews
Vehicles
4.4
553 Reviews
We are a full-service dealership that provides high-quality new and used vehicles and service to communities in AR, including: North Little Rock, Sherwood, Maumelle Conway, Searcy, Cabot, Jacksonville, Benton, Bryant and the rest of Central AR.
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201 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 553 reviews

December 09, 2024

The communication from the service department was terrible. I called four times and asked for an update and all four times they said they would call me back and never did. My Sportage has been there More

by dbroughton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John and Wade in the service department
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Dec 10, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand your frustration regarding the communication from our service department and the extended wait time for your Sportage. Your feedback is valuable, and we take it seriously as we aim to improve our processes. We would appreciate the opportunity to discuss this matter further. Please feel free to reach out to us directly at Landers Kia at your convenience. Sincerely, The Landers Kia Team

December 08, 2024

Very knowledgeable and helpful. The service advisor explained what all maintenance my car needed and they had my car ready when promised. More

by GAILBISHOP63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 10, 2024 -

Landers Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our service advisor knowledgeable and helpful. At Landers Kia, providing exceptional service is our top priority, and we're glad your car was ready when promised. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

December 07, 2024

The customer service was excellent and the workers were super kind and knowledgeable. fast and friendly service More

by KARENHOWARDHORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced excellent customer service at Landers Kia. Our team takes pride in being kind and knowledgeable, and it’s great to know that you found our service to be fast and friendly. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

December 06, 2024

Everyone was very professional and courteous there were lots of smiles and friendly chats and gestures everyone was really nice and made us fill comfortable. More

by henrylwms50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Landers Kia responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team's professionalism and friendliness at Landers Kia. It's great to hear you felt comfortable during your visit. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

December 05, 2024

Landers Kia has always gone above and beyond in sales and service! They ensure I’m taken care of my car is in good shape! More

by JENRAY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Landers Kia responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Landers Kia. It's our goal to go above and beyond in both sales and service, and we're glad to hear that your car is in good shape! We look forward to assisting you again in the future. Sincerely, The Landers Kia Team

December 05, 2024

Very good service, very responsive, personable, very good follow up, very good communication, good facilities if you need to wait More

by lmarkclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
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Dec 06, 2024 -

Landers Kia responded

Thank you for your kind words! We at Landers Kia are thrilled to hear that you had such a positive experience with our service team. Your compliments on our responsiveness and communication mean a lot to us. We strive to make every visit comfortable and enjoyable. We look forward to welcoming you back next time! Sincerely, The Landers Kia Team

December 05, 2024

Such a quick and easy process! Customer service was excellent! Will be recommending Terry to my friends and family! More

by annaliesedbehr16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
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Dec 06, 2024 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a quick and easy experience at Landers Kia and that Terry provided excellent customer service. Your recommendation means a lot to us! We look forward to assisting you and your friends and family in the future! Sincerely, The Landers Kia Team

December 05, 2024

Service team was helpful, timely, and professional. Presented maintenance options but didn't push any of the issues when we declined them. More

by harrisondalelr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Dec 06, 2024 -

Landers Kia responded

Thank you for your wonderful review! I’m thrilled to hear that our service team at Landers Kia was helpful and professional during your visit. We always strive to present options without pressure, and it’s great to know you felt that way. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Landers Kia Team

December 05, 2024

Making my appointment for scheduled service was very easy and they did a very good job it just took longer than I thought More

by Davidrudder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 06, 2024 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that scheduling your service at Landers Kia was a smooth process and that you were pleased with the quality of the work. We appreciate your understanding regarding the longer wait time. If you have any further questions or need assistance, please feel free to reach out to us. Sincerely, The Landers Kia Team

December 04, 2024

Super great customer service from everyone in the Service Center. Above and beyond. Especially Jon. If I wasn't ancient, I'd have another baby and name it after him for going above and beyond. More

by Lorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Brooks
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Dec 05, 2024 -

Landers Kia responded

Thank you, Lorie! We truly appreciate your kind words about the outstanding service you received from our team at Landers Kia, especially from Jon. It’s wonderful to hear that we could provide you with an exceptional experience. We hope to see you again for your future service needs, and please feel free to share your experience with others! Sincerely, The Landers Kia Team

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