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Landers Kia

Little Rock, AR

4.4
570 Reviews
We are a full-service dealership that provides high-quality new and used vehicles and service to communities in AR, including: North Little Rock, Sherwood, Maumelle Conway, Searcy, Cabot, Jacksonville, Benton, Bryant and the rest of Central AR.
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201 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 570 reviews

August 15, 2024

At Landers Kia dealership, the staff was very knowledgeable and friendly. Our salesman took the time to show us how to operate all of the different features on the vehicle. More

by jason28x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton Andrus, Dave Cerutti
Aug 16, 2024 -

Landers Kia responded

Thank you for your kind review! We're thrilled to hear that you found our staff at Landers Kia knowledgeable and friendly. It's important to us that our customers feel comfortable and informed about their new vehicle's features. We appreciate your feedback and hope to see you again soon! Sincerely, The Landers Kia Team

August 15, 2024

The staff were very friendly and helpful to me. Did not take that long for my oil change. Job well done. More

by JDNOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Landers Kia provided you with friendly and helpful service during your oil change. We appreciate your feedback and hope to see you again soon for your next visit! Sincerely, The Landers Kia Team

August 14, 2024

I was quoted a repair cost of around $1400. 00 to repair an issue that sends the air to the defrost section on my vehicle that I googled how to repair after picking up the vehicle after declinin More

by R_MCCUTCHEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We appreciate your detailed feedback regarding the repairs you had done at Landers Kia. It's understandable to feel frustrated when expectations are not met, particularly regarding the inspection and diagnosis of your vehicle. We encourage you to reach out directly to us so we can better understand your situation and address your concerns. Your insight is valuable as we strive to maintain high-quality service standards. Thank you again for your feedback, and we hope to have the opportunity to improve your experience in the future. Sincerely, The Landers Kia Team

August 14, 2024

Had to make multiple trips an hour away from Hot Springs for two recalls. After the recall, one of the areas they worked on all of a sudden went bad and had to spend more money. In total six trips back-and- More

by tfinn1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony and Wade
Aug 15, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand the frustration of having to make multiple trips, especially for recalls. Your feedback is important, and we take it seriously as we strive to improve our service at Landers Kia. While we wish to address your concerns directly, we invite you to reach out to us so we can work towards a potential solution. Thank you, and we hope to have the opportunity to assist you in the future. Sincerely, The Landers Kia Team

August 13, 2024

Excellent service! This was our second purchase. We trust this location with our purchase and service needs. More

by alyndria.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Aug 13, 2024 -

Landers Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Landers Kia for your second purchase. Your trust in us means everything, and we look forward to continuing to meet your purchase and service needs. We can’t wait to see you again! Sincerely, The Landers Kia Team

August 13, 2024

I don't like writing reviews. It was a good experience. I would recommend. Good experience. More

by knorton3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Landers Kia responded

Thank you for taking the time to share your experience with us! We're glad to hear that you had a good experience at Landers Kia and appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

August 13, 2024

They helped me and solve my issue . They are polite and nice. Specially front office employees are amazing. More

by kagan.kandilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Landers Kia responded

Thank you for your kind words! We’re thrilled to hear that our team at Landers Kia was able to help you and solve your issue. Our front office employees truly strive to provide amazing service, and your feedback means a lot. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

August 13, 2024

This is a great dealership the ppl are warm and nice and I with buy my next car from them More

by TRUCKING3608
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Landers Kia responded

Thank you for taking the time to share your experience with us! We're glad to hear that you had a good experience at Landers Kia and appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

August 13, 2024

John Messersmith helped me immensely. However, he normally does. The work took less time than I had expected and was considerably less than I had thought it would be. I enjoy having my ca More

by Judy Walding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Messersmith, exceptional
Aug 14, 2024 -

Landers Kia responded

Thank you, Judy, for taking the time to share your wonderful experience with us! We’re thrilled to hear that John provided you with exceptional service and that your car's maintenance exceeded your expectations both in timing and cost. At Landers Kia, we strive to create a comfortable environment for our customers, and we’re glad you enjoyed our waiting area and complimentary drinks. We look forward to seeing you again next time! Sincerely, The Landers Kia Team

August 10, 2024

Service was good, but I'm still waiting for the call to bring car in for repair when they have a vehicle I can drive. More

by nancy1rea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Landers Kia responded

Thank you for your feedback! We’re glad to hear that you had a good experience with our service at Landers Kia. We understand that you're waiting for a call regarding the repair. Please feel free to reach out to us directly so we can ensure we address your needs promptly. We appreciate your patience and look forward to assisting you further. Sincerely, The Landers Kia Team

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