Landers Dodge Chrysler Jeep RAM - Bossier City

Friendly and Helpful I have dealt with many dealerships in Shreveport/Bossier but when I realized how friendly and helpful the team is at Lander's in Bossier I thought to I have dealt with many dealerships in Shreveport/Bossier but when I realized how friendly and helpful the team is at Lander's in Bossier I thought to myself, why have I not been coming here all along. Since 2007 I have purchased four vehicles from Lander's and had a pleasant experience each time. When I had an issue with my Jeep Wrangler 2012, I was out of town so I had two other dealerships work on my problem but no one was able to resolve it. I finally got it to the service department at Lander's in Bossier and they took the time to find the problem and fix it for good. The sales team and service department are also very active in volunteering within the community with Trail Lizards Jeep Club. It's an added bonus for me to have a place with other Jeepers. I'm proud to recommend Lander's to anyone. My purchased vehicles from Lander's 2007 Dodge Truck 2009 Dodge Durango 2011 Crysler 200 2012 Jeep Wrangler 4dr 2015 Jeep Grand Cherokee More

Integrity at Work I've always experienced honesty, integrity and hard work from the employees in this dealership. They have always gone above and beyond anything I ask I've always experienced honesty, integrity and hard work from the employees in this dealership. They have always gone above and beyond anything I asked of them. I appreciate everyone at Landers and the way they take care of my vehicles. More

Scott Goldstein at Landers Dodge Chrysler Jeep RAM I've purchased 2 vehicles from Scott Goldstein at Landers and highly recommend him as a dealer and Landers as your go to dealership for your next vehi I've purchased 2 vehicles from Scott Goldstein at Landers and highly recommend him as a dealer and Landers as your go to dealership for your next vehicle. Scott provides awesome customer service and the dealership has a large variety of vehicles both new and used. I've recommended several family members and friends to Scott Goldstein and all have left with a smile and the vehicle they were looking for. Both Scott and Landers Dodge go out of the way to help and assist you from the moment you step foot on the property. Thank you Scott Goldstein for all the hard work you put forth and from me and my family you will always be a part of our family and thank you Landers Dodge for all you do. More

awesome sales Bought a hellcat from Scott Goldstein . Excellent experience and great guy. Finance was a breeze, once in, only took 14 minutes!!! Jed in service is a Bought a hellcat from Scott Goldstein . Excellent experience and great guy. Finance was a breeze, once in, only took 14 minutes!!! Jed in service is amazing as well. More

Scott Goldstein My husband and I have purchased 3 vehicles from Scott Goldstein. Every time has been a wonderful and easy experience, with the whole Landers Dodge Tea My husband and I have purchased 3 vehicles from Scott Goldstein. Every time has been a wonderful and easy experience, with the whole Landers Dodge Team. Scott goes above and beyond to help out in any way possible. Scott isn't just our dealer, we also consider him a friend. More

No hassle buying I just purchased a new Jeep Wrangler from Landers in Bossier City. My salesman was awesome and efficient. Gave me a great deal on my trade and I left I just purchased a new Jeep Wrangler from Landers in Bossier City. My salesman was awesome and efficient. Gave me a great deal on my trade and I left there a very happy customer! I would recommend them to everyone if you are serious about buying! More

Bad cars, Bad Customer SERVICE Bought a Dodge Charger on Thursday and it ran hot on Friday. I requested my down payment and the return of my trade in. I could foresee numerous futu Bought a Dodge Charger on Thursday and it ran hot on Friday. I requested my down payment and the return of my trade in. I could foresee numerous future problems with a vehicle that ran hot only after having it in my possession for a day. I called several times and went to this dealership on numerous occasions to get an update on the status on the return of my down payment and trade in. Not one member of management called me until almost three weeks later to discuss when I would be receiving my down payment and trade in. After finally speaking with a member of management, his tone was very rude and uncaring. Over the phone, I was told that no one knew the exact location of my trade in. Later I was told that my trade in was in California or possibly Alexandria. Finally, my trade in mysteriously appeared with the license plates still attached even though I was told the plates would be turned in. Buying a vehicle should be a memorable and exciting experience. Landers ruined this experience for me due to the terrible customer service, a faulty vehicle, and prolonging a situation that could of been handled at expeditious rate. More

Awful service department Car would not operate and was towed to dealership. In two days, no one and bothered to call me and let me know anything about my car. Service advisors Car would not operate and was towed to dealership. In two days, no one and bothered to call me and let me know anything about my car. Service advisors do not take the time to return phone calls and do not speak to/greet customers when they come in. Compared to other service departments at other dealerships, Landers could take a few pointers. More

Good bye to my jeep I bought a Jeep Compass from this dealer on 6/6/15. 3 days later, I had to take it back in because the transmission dip stick was broken off and hangi I bought a Jeep Compass from this dealer on 6/6/15. 3 days later, I had to take it back in because the transmission dip stick was broken off and hanging out of the bottom of my vehicle. They fixed it. Now, on 6/29/15 my vehicle breaks down completely in traffic and I have to push it to safety by myself. Apparently these are all my problems. I will never buy a vehicle from this uncaring dealership again. The manager was rude and spoke down to me like I was a child. More

Worst Service Experience A few months ago, brought my truck there to diagnose/fix a coolant leak. I am supposed to be a Business Link customer with priority. Was told by the A few months ago, brought my truck there to diagnose/fix a coolant leak. I am supposed to be a Business Link customer with priority. Was told by the service manager that the owner said we had too many vehicles to service and that they were not taking any new vehicles for service. Recently received a recall notice on my truck for the airbag which directed me to contact the dealer for repair. Called to schedule an appointment per the directions and was transferred to the "Airbag" service rep - got voicemail and left message. Never got a call back. After a week, I called again to try to schedule the airbag repair. Was told by the rep on the phone that "we are too busy and you need to call back in 2 weeks". I asked why I could not schedule an appointment for 2 weeks from now and was told "I will transfer you to a service rep but you will probably get voicemail". What kind of service is that!!! I bought 2 vehicles from Landers and I WILL NEVER GO BACK after this! More