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Landers Dodge Chrysler Jeep RAM - Bossier City
Bossier City, LA
396 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 396 reviews
January 25, 2016
Service & Sales Mr. James Gillis is the greatest salesperson ever! I purchased my truck from him in 2010 and he gave me the perfect deal with no pressure to buy. I pl Mr. James Gillis is the greatest salesperson ever! I purchased my truck from him in 2010 and he gave me the perfect deal with no pressure to buy. I plan to purchase another vehicle from him in about 10 months, as soon as I get this one paid off. Mr. Bass and all those guys and gals in the service department are absolutely fantastic; they "know my vehicle", and they always let you know what to expect, and they call after the diagnoses, prior to performing the work. More
by adambev
Employees Worked With
Other Employees :
Earl Haley, Alvin George, James Richardson, Heike Frost
January 07, 2016
The worst experience everytime i gobto the service departmen The fact that I purchase a car from their and yes if utvis something wring yes I would like fir someone to help me but if your service manager talk th The fact that I purchase a car from their and yes if utvis something wring yes I would like fir someone to help me but if your service manager talk the customers like they isn't anybody then I see where the employees get it from More
by Ms.Atkins
Employees Worked With
bill
January 03, 2016
Waste of time & money If you plan on traveling from out of town to visit this place, save your time and gas! Salesman and "manager" both lied to me so I would drive 4 hours If you plan on traveling from out of town to visit this place, save your time and gas! Salesman and "manager" both lied to me so I would drive 4 hours just for them to pull a "switch-a-roo." It was the worst sales tactic I have ever seen and can't believe I fell for it. Send detailed pictures and information on my trade and they quote me a price-get there and then all the sudden it changes. They quote me a price on a new vehicle-get there and then they saw "that price was for the exact vehicle but would have to take off all the accessories." Even told the manager that I didn't want to waste a trip and he said "i promise you will not leave without a new truck." Joke was on him because 5 minutes in they started changing all the promises. Needless to say... I walked out and drove my truck home. "Lies lies, tell me sweet little lies" was there business motto. More
by dboswan
Employees Worked With
Will Not Blast Employees
December 31, 2015
Excellent service My wife and i had a great experience at the Landers Dodge in Bossier City. I called from Tennessee and i talked to Mr. Joe Green and he took everythin My wife and i had a great experience at the Landers Dodge in Bossier City. I called from Tennessee and i talked to Mr. Joe Green and he took everything in consideration that i had to say what i wanted and he directed me to one of his good salesman by the name of Mr. Carlyle Cooper Jr. and Mr Cooper told me what he had and everything i needed to do. and when i got there the next week he had what i wanted and had it in time. So if i need another vehicle i would drive from Tennessee again to get another vehicle. My wife and i really love our 2015 Dodge Ram. and she's learning how to drive a big boy toy. More
by keith-jackie
December 16, 2015
Wouldn't recommend to my worst enemy I wouldn't even give this place a 1 star if I didn't have to. Completely irritated. We are military and are suppose to get out of state plates. They w I wouldn't even give this place a 1 star if I didn't have to. Completely irritated. We are military and are suppose to get out of state plates. They won't return any phone call or message I leave. We're being stationed somewhere else and they won't call me back to let me know when my plates will be in. I called the rmv from the state were registering in and they have no record of the vehicle being registered there. The rmv agent called the dealership and they were RUDE hung up on her 3 times ! My car came without a spare tire and a second key was told I would be able to get a second key and now they're not answering my calls. GOD AWFUL EXPERIENCE ! I guess this is the way you people thank your military members More
by Mil123
Employees Worked With
Patrick Thomas , Lance Havener
November 02, 2015
These guys set the bar! I received first rate service from a top notch staff & there is no doubt that I will return to Landers for any future purchases! Thank you for making I received first rate service from a top notch staff & there is no doubt that I will return to Landers for any future purchases! Thank you for making the process so easy. More
by Carrie Tindall
October 29, 2015
commitment to excellence and community service We have been consistently impressed with Landers since they came to Bossier. Since opening their doors they have serviced, modified and repaired our 2 We have been consistently impressed with Landers since they came to Bossier. Since opening their doors they have serviced, modified and repaired our 2 Jeep Wrangler Rubicons, (2004,2014). Their performance and attention to detail has been above and beyond in every respect and in every department. Their depth of product knowledge is impressive. Their advice regarding jeep modifications, accessories and Mopar parts is invaluable and based not only upon education and training but extensive personal experience as well. The process of ordering a new Jeep was seamless. Scott's knowledge, advice and assistance was "spot on" and assured that we were able to get exactly what we needed. Kudos to an impressive Lander's team with an impressive product. More
by D Spaulding
Employees Worked With
Other Employees :
Scott Goldstein, Shawn Whitlock, James Richardson
October 23, 2015
Screw the customer we want the money I went in in August 2015 and purchaced a "New" 2015 Dodge Challenger RT Classsic. When I got home I went to the Mopar website to fix the recal. I type I went in in August 2015 and purchaced a "New" 2015 Dodge Challenger RT Classsic. When I got home I went to the Mopar website to fix the recal. I typed in the VIN and some thing didn't add up so I called customer service. Well my name is John So this was why I was mistakinly able to hear the truth. This car was TITLED to a person named John from Minden so thats who Mopar thought they were talking too. Well the 1st John whom the car was titiled too purchaced it on a friday and returned it back on monday because the Mannual Transmission was making a bad noise in the rear end when he got it home and put it in reverse.. Ok he got the car with approx 2200 miles stating it was test drove and been to car shows. "WELL" now to get to the nittty gritty of this car. Someone walked in in May and put 20K down on the car, Landers let this man take the car as he had a co signer and the buyer Did not have a drivers lisence WOW! Then when the bank called to verify the co signers employment the man quit the day before. Getting good so far huh? well when they sold the car to this other John. Was any info about the history released NO! When he returned it. Landers had to replace the Transmission and preassure plates. Then I got the Car the 3rd owner but technically by landers standards the 1st owner because even though the car was never titled to the 1st person and the 2nd person this car WAS titled to even though landers feels since they brought it back within 3 days it was not, But the DMV say yes it was tilted. So the 1st person destroyed this cars transmission and the 2nd returned it, They never discclosed any of this information that The Sales Manager Thom Hoeflinger, Scott Goldstein, Alvin & Kendrick and I'd call out the finace guy but can't remember his name, Oh and I don't want to forget Steve Thats the person that sits on the far rightside of the front counter (you know the one that LOWBALLS) your traid in. They sold me a USED CAR as a new car, and when I called them out the went stupid. I called Chrysler and everyone else and no one cares about these dealings. Oh by the way I am a 100% disabled Veteran I served over 25 years and this is how they treat the vets. Well since then THOM the General Sales Manager told me that the next time I come up he will make me a deal of a lifetime. Ha! I called him approx 3 weeks ago and told him I'd like to get a SRT Charger. I have a service dog so a 2 door car is not practical. On Monday ( 19 Oct 15) David texted me stating Thom had a car that looked like i could get. So I went up and he showed me a Challenger Hell Cat used on the showroom floor, Asking 68K, I stated I really did not want a Hell Cat and the he promised in his letter I would NEVER have to talk to Alvin again, I could pick the sales person I wanted. No Thom threw Alvin on me. I sat there 3 hours for alvin to get my name SSN payoff and then came back out to say well that car was a little to much. Ha they didn't even run a credit check or anything just wasted my time. Do yourself a big favor. DO NOT purchace a car from this crooked dealership. Now as for the service department they are top knotch More
by RetArmy
Employees Worked With
Kendrick Walker, Alvin George, Scott Goldstein
October 23, 2015
Don't treat your customers like idiots I went to this establishment for a simple oil change back in Feb 2015 for a 2006 Dodge Charger SRT8. Dropped it off and walked around with a buddy of I went to this establishment for a simple oil change back in Feb 2015 for a 2006 Dodge Charger SRT8. Dropped it off and walked around with a buddy of mine to kill some time. When I came back and checked the receipt for the oil that was applied to my vehicle (it's been messed up before), they installed the incorrect weight. The individual that did the oil change looked at me like I didn't know what I was talking about and went to talk to his supervisor. He came back and said the oil they put in my car was the "equivalent" to the correct oil. I popped my hood and showed them the oil cap as well as the owners manual so they'd realize a mistake on their part had been made. We stared at each other for a while until the tech asked if I wanted my oil changed again. As I had a 12 hr drive ahead of me, I stated yes and waited again. I figured any establishment that advertised "Mopar Specialists" wouldn't have made such a rookie mistake. More
by SRTOwner
Employees Worked With
Earl Haley
October 17, 2015
Easy process from start to finish My wife and I came in, ordered the exact Jeep Wrangler we wanted. Stephen and the team at Landers kept us updated throughout the process of the jeep My wife and I came in, ordered the exact Jeep Wrangler we wanted. Stephen and the team at Landers kept us updated throughout the process of the jeep being built. They contacted us when the jeep made it to Shreveport and had the paperwork and jeep ready when we got there to pick it up. Great job More
by Chase Ingles
Employees Worked With
Stephen Chevalier
