Landers Dodge Chrysler Jeep RAM - Bossier City

Not treated right Dealership puts add-on items to cars automatically that have high markup and you don't know about it because it is not listed on the website. The pric Dealership puts add-on items to cars automatically that have high markup and you don't know about it because it is not listed on the website. The price you think the vehicle will cost may be over $1300 more that will be written on the window sticker with a marker. Not a good practice for customers and others have complained about it. Also, they will give you a negotiated price for the vehicle that is for "today only." A day or two later you may get a better "today only" price. Obviously a sales tactic to "buy now because the price is only good for today." Then the "out-the-door" price you agree on that is also for "today only" may be more than you agreed on because someone did not figure it correctly. But they will not honor the deal that was made and you may not actually discover it until after you leave and look at the numbers. Not a good way to treat customers!!! More

Made to my Business Presentation on Time My 2011 Chrysler 300C began to have a burning rubber smell and then strange sound. It was 7pm and we were in route from Dallas to Shreveport,LA and o My 2011 Chrysler 300C began to have a burning rubber smell and then strange sound. It was 7pm and we were in route from Dallas to Shreveport,LA and on to Lafayette,LA for a presentation. We were able to drive the car to Landers Dealership at 8:30am the next morning and was told they were full up without a appt. We explained we were traveling and desperate. Service Advisor Josh Bass understood and promised to at least have the car looked at, and made arrangements for us to get a rental car. We raced off to Lafayette,LA and got to our presentation with 21 minutes to spare. During the presentation we received a text from Josh Bass saying our Alternator was toast and needed to be replaced, if we would approve it, he would have it fixed that day. We did, he did and at 6:35pm we arrived back at the dealership after a 400 mile round trip. Our car was ready and we continued back to Dallas. Because of Joh Bass and Landers, We closed a sale and profited our family by $2,650... which we would have lost forever had we not gotten to our presentation on time. Thank you Josh Bass and Landers.. you guys are a class act in our book. Don & Ellen Wilson Carrollton,Tx More

Worst car buying experience ever. I bought a car a year ago from this dealership and I have had nothing but trouble with the whole service experience. I like the car, although I have I bought a car a year ago from this dealership and I have had nothing but trouble with the whole service experience. I like the car, although I have already had two recalls and also had to have it in for repairs twice as well. The service experience has been horrible, most everyone is rude and they never follow through on what they say they will do, noone can give you any answers why things were not done. I have been jacked around every time I have had to deal with them. I would tell anyone thinking about buying from this dealership to keep on drivi g down the road. I wish I had never bought this car. More

Amazing experience This was by far my easiest car by experience ever! Terrence and Patrick both took care of me and my the process so easy! I would highly reccomend them This was by far my easiest car by experience ever! Terrence and Patrick both took care of me and my the process so easy! I would highly reccomend them and the dealership to anyone that is needing a vehicle More

My sales consultant We met with Scott Goldstein and our first impression was he is very knowledgable. Friendly, treats you like your are his long life friend. Scott was We met with Scott Goldstein and our first impression was he is very knowledgable. Friendly, treats you like your are his long life friend. Scott was not pushy and listened to what we wanted and delivered within and hour. This is the first time in our life that we did not have to stay for hours at the dealership. Lance in financed was knowledgable as well. Explained step by step and did not push to buy extras. More

New Challenger I had the pleasure of working with Brett Havener and Lance Havener on purchasing a brand new Challenger. Definitely the best car buying experience and I had the pleasure of working with Brett Havener and Lance Havener on purchasing a brand new Challenger. Definitely the best car buying experience and I'd honestly have to say that's due to the excellent customer service I received. Highly recommend to anyone that is looking to buy a new car. More

New Jeep Cherokee Great dealership, worked to help me get the best deal possible! Was met outside when I pulled up by Victor Cooks and he walked me through the process, Great dealership, worked to help me get the best deal possible! Was met outside when I pulled up by Victor Cooks and he walked me through the process, it was a good experience! More

New Durango Purchase. When we arrived here we had just had a terrible experience at another dealership. Landers was so sympathetic and made everything a breeze. They went a When we arrived here we had just had a terrible experience at another dealership. Landers was so sympathetic and made everything a breeze. They went above and beyond and worked extra hard to get us a good deal and make everything happen. Miki was wonderful! More

Brand New Car Today, I came in looking for a new car. I was approached by a very professional sales lady named Jasmine. She briefed me on information and made it ve Today, I came in looking for a new car. I was approached by a very professional sales lady named Jasmine. She briefed me on information and made it very easy to understand the buying process. She wasted no time in finding the perfect car for my child and I. I would have to say this was the easiest and fastest car buying process I've ever dealt with. Jasmine was ABSOLUTELY wonderful and I would recommend her to anybody looking for a new vehicle. Also the hospitality of the Landers staff was beyond wonderful. Thank you guys so much!!! More

Smoothest Car Purchase I had the pleasure of working with Terrance Simmons finding me the perfect car. A saleman who answers a text on a Sunday and Mother's Day at that, ha I had the pleasure of working with Terrance Simmons finding me the perfect car. A saleman who answers a text on a Sunday and Mother's Day at that, has my vote. Great expierence and Terrance went the distance to get me the deal I was requesting. Lance in Finance was organized, very knowledgable and informative. Paperwork was quick and painless. Will strongly encouarage friends and family in the market to visit Landers first before looking anywhere else. More