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Landers Dodge Chrysler Jeep RAM - Bossier City
Bossier City, LA
396 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 396 reviews
December 09, 2016
Service Department After a recent oil change, I had mentioned in my survey that I was not happy with the breaks on my 2014 Jeep Compass. I bought it brand new and it on After a recent oil change, I had mentioned in my survey that I was not happy with the breaks on my 2014 Jeep Compass. I bought it brand new and it only had 25k miles on it. The brakes would screech anytime I backed up rain or shine. It was SUPER embarrassing, and I was ashamed of my vehicle. John Frazier, the service manager, gave me a ring and ordered my vehicle some aftermarket brake pads. He made the process extremely easy. He got me set up with a rental vehicle for 24 hours. He kept me updated on how things were going around lunch time, and when I got off work, my vehicle was ready to go! The breaks haven't made a peep since. John has helped me fall back in love with my jeep again. Thank you so much for the AWESOME customer service and assistance in helping me with this matter. More
by Kristen D Young
Employees Worked With
John Frazier, Haley, and Stacy
November 09, 2016
Quick, efficient, pleasant My visit at Lander Dodge Chrystler Jeep Ram was Quick and efficient, pleasant. Joe Green really helped me out. I can't wait to get my Jeep! My visit at Lander Dodge Chrystler Jeep Ram was Quick and efficient, pleasant. Joe Green really helped me out. I can't wait to get my Jeep! More
by MariaE
October 08, 2016
Dodge Ram 1500 Purchase Had a great experience with Brett Havener buying a 2016 Dodge Ram Big Horn! He found me a great deal on a new truck at the price I wanted to pay. He Had a great experience with Brett Havener buying a 2016 Dodge Ram Big Horn! He found me a great deal on a new truck at the price I wanted to pay. He then patiently worked with me through a credit bureau issue I had getting my credit unlocked. I had unusual circumstances with my credit due to identity theft. The finance dept (Lance and Jay) assisted in getting things fixed. Brett was very knowledgeable about the truck and getting the deal finalized--can't say enough good about this young salesman--more than helpful to get the deal completed. Friendly, easy to work with, and best of all: no high pressure tactics. He's the best--will recommend Brett to everyone I know who's looking for a new vehicle! More
by FRH
Employees Worked With
Jay Brown, Brett Havener, Lance Havener
July 26, 2016
Ran credit without my approval I was in to look at a used vehicle. Salesman took my info, standard procedure, and I asked to see what the best price we could get was. I told him I I was in to look at a used vehicle. Salesman took my info, standard procedure, and I asked to see what the best price we could get was. I told him I am not interested in payment amount, I want to see Price of vehicle. He left the room without saying a word and I never signed anything. I then got a notification from Credit Karma that a new Hard Inquiry was made. What??? I did not authorize this, I was not ready to see what my payments were. They do not need to run my credit to give me a price on a used car, just tell me what the price you can do is, then if I like that I will authorize a credit run and talk payments. The thing that really upset me was he never even said they were going to do a credit check, If he had told me upfront I would have denied it and walked out, This was an unauthorized check. I will not do business with this dealership. More
by Chris Holmes
Employees Worked With
July 23, 2016
Excellent The easiest car buying experience I have ever had. And all the employees where so professional. I would recommend Jay Brown to anyone looking for a ne The easiest car buying experience I have ever had. And all the employees where so professional. I would recommend Jay Brown to anyone looking for a new car. More
by Brad15
Employees Worked With
Jimmy Desoto, Jay Brown
July 19, 2016
Great Experience I could not have asked for a better group of people to help me get into my new car and trade in my old car I could not have asked for a better group of people to help me get into my new car and trade in my old car More
by jenn200526
Employees Worked With
Lance Havener, Jay Brown
July 18, 2016
Horrible horrible horrible! One of the sketchiest car business EVER. Worst experience I have ever had and very thankful we ended up going somewhere else. They cheat you out of mo One of the sketchiest car business EVER. Worst experience I have ever had and very thankful we ended up going somewhere else. They cheat you out of money and are very rude and disrespectful. They have a nice store front and that is about it. Do not recommend. Avoid at ALL COSTS! Not worth the trouble. More
by redcutie
July 13, 2016
jw62059 Mr. Brown was very very helpful. He actually went out of his way to assist us with financing our 2016 Dodge Ram Big Horn. Way to go Jay. Keep up th Mr. Brown was very very helpful. He actually went out of his way to assist us with financing our 2016 Dodge Ram Big Horn. Way to go Jay. Keep up the good work! More
by pretty black
Employees Worked With
Jay Brown
July 12, 2016
EXCELLENT WALKED AWAY KNOWING I GOT A GOOD DEAL. Customer Service from the sales department and financial was excellent. Sales Department Brett Havener was superior, not demanding at all. I came back Customer Service from the sales department and financial was excellent. Sales Department Brett Havener was superior, not demanding at all. I came back the next day when the sales person Victor Cooks assisted me, he demeanor was the same as Brett excellent . I ended up getting a V8 instead of the V6 Challenger. When I went into Financial department I sat with Lance Havener, who never told me no when I made a counter offer. He always left the room to ask. After reviewing the paperwork several times while in negotiations I signed the paperwork buying me a new car. I walked away very happy with a brand new car. Payment where I needed them to be with the interest rate even better. This is my 3rd time buying a car from this dealership and I know it will not be my Last. More
by Taymar25
Employees Worked With
Brett Havener, Lance Havener, Victor Cooks
July 02, 2016
Purchase of Dodge Challenger Great experience with salesmen Jay Brown. Knowledgeable, professional, was not pushy. Highly recommended. They worked with me on price and financing Great experience with salesmen Jay Brown. Knowledgeable, professional, was not pushy. Highly recommended. They worked with me on price and financing. Very satisfied with experience. More
by Johnwilliam10
Employees Worked With
Jimmy Desoto, Jay Brown
