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Landers Dodge Chrysler Jeep RAM - Bossier City
Bossier City, LA
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 391 reviews
December 06, 2017
Great team The team has been great to work with! A pleasure to work with through out the whole process. Friendly and courteous and knowledgeable to a tee! The team has been great to work with! A pleasure to work with through out the whole process. Friendly and courteous and knowledgeable to a tee! More
by Stcxguy
Employees Worked With
Sandy Glover
May 24, 2017
Poor Customer Service We have been dealing with EARL (Worst Service Advisor ever...in my opinion. Can't even get the Service Manager to give me a call back after leaving s We have been dealing with EARL (Worst Service Advisor ever...in my opinion. Can't even get the Service Manager to give me a call back after leaving several messages and going up to the dealership. Earl sends a text to me stating that I need to authorize $1700= dollars of work without stating what needed to be done. I would never take not buy another vehicle from this dealership. More
by Clifton
Employees Worked With
Earl Haley
April 03, 2017
SALES EXPERIENCE THE MANAGEMENT AND SALES PERSON, JOE GREEN, MADE THIS A PLEASURABLE BUYING EXPERIENCE. THERE WAS NO PRESSURE AND THEY WORKED HARD TO ENSURE I GET THE THE MANAGEMENT AND SALES PERSON, JOE GREEN, MADE THIS A PLEASURABLE BUYING EXPERIENCE. THERE WAS NO PRESSURE AND THEY WORKED HARD TO ENSURE I GET THE BEST PRICE POSSIBLE. THE ATMOSPHERE WAS PLEASANT AND THE OTHER SALES STAFF WAS VERY COURTEOUS AND MADE YOU FEEL AT HOME. More
by David Thompson
Employees Worked With
April 01, 2017
New Truck Purchase My husband and I purchased a new truck from Landers Dodge last week. The customer service was great! Jermal had a wonderful attitude and was very help My husband and I purchased a new truck from Landers Dodge last week. The customer service was great! Jermal had a wonderful attitude and was very helpful throughout the entire process. When we made the decision to buy, it was time for close of business (we were unaware). No one made us feel like a burden or rushed. They got things done quickly and efficiently, yet remained friendly and helpful. Lance Havener assisted us with financing. We have never made a purchase with such little headache. He was wonderful! Not to mention, we got a great deal. This isn't our first new vehicle, but it was our first new vehicle from Landers, and we will be returning in the future!! Thanks Jermal, Lance, and everyone else for all of your help. More
by MrMrsSmith
Employees Worked With
Jermal - Sales, Lance Havener
February 03, 2017
Buying a New Truck has never been better! The folks at Landers were amazing! They worked so hard to get us a good deal and get our payments into a range we were comfortable with! They were abs The folks at Landers were amazing! They worked so hard to get us a good deal and get our payments into a range we were comfortable with! They were absolutely phenomenal! I would recommend them to anyone in the business for a new vehicle! More
by Troy Skoog
Employees Worked With
Lance Havener, Lindsay Garner
December 09, 2016
Service Department After a recent oil change, I had mentioned in my survey that I was not happy with the breaks on my 2014 Jeep Compass. I bought it brand new and it on After a recent oil change, I had mentioned in my survey that I was not happy with the breaks on my 2014 Jeep Compass. I bought it brand new and it only had 25k miles on it. The brakes would screech anytime I backed up rain or shine. It was SUPER embarrassing, and I was ashamed of my vehicle. John Frazier, the service manager, gave me a ring and ordered my vehicle some aftermarket brake pads. He made the process extremely easy. He got me set up with a rental vehicle for 24 hours. He kept me updated on how things were going around lunch time, and when I got off work, my vehicle was ready to go! The breaks haven't made a peep since. John has helped me fall back in love with my jeep again. Thank you so much for the AWESOME customer service and assistance in helping me with this matter. More
by Kristen D Young
Employees Worked With
John Frazier, Haley, and Stacy
November 09, 2016
Quick, efficient, pleasant My visit at Lander Dodge Chrystler Jeep Ram was Quick and efficient, pleasant. Joe Green really helped me out. I can't wait to get my Jeep! My visit at Lander Dodge Chrystler Jeep Ram was Quick and efficient, pleasant. Joe Green really helped me out. I can't wait to get my Jeep! More
by MariaE
October 08, 2016
Dodge Ram 1500 Purchase Had a great experience with Brett Havener buying a 2016 Dodge Ram Big Horn! He found me a great deal on a new truck at the price I wanted to pay. He Had a great experience with Brett Havener buying a 2016 Dodge Ram Big Horn! He found me a great deal on a new truck at the price I wanted to pay. He then patiently worked with me through a credit bureau issue I had getting my credit unlocked. I had unusual circumstances with my credit due to identity theft. The finance dept (Lance and Jay) assisted in getting things fixed. Brett was very knowledgeable about the truck and getting the deal finalized--can't say enough good about this young salesman--more than helpful to get the deal completed. Friendly, easy to work with, and best of all: no high pressure tactics. He's the best--will recommend Brett to everyone I know who's looking for a new vehicle! More
by FRH
Employees Worked With
Jay Brown, Brett Havener, Lance Havener
July 26, 2016
Ran credit without my approval I was in to look at a used vehicle. Salesman took my info, standard procedure, and I asked to see what the best price we could get was. I told him I I was in to look at a used vehicle. Salesman took my info, standard procedure, and I asked to see what the best price we could get was. I told him I am not interested in payment amount, I want to see Price of vehicle. He left the room without saying a word and I never signed anything. I then got a notification from Credit Karma that a new Hard Inquiry was made. What??? I did not authorize this, I was not ready to see what my payments were. They do not need to run my credit to give me a price on a used car, just tell me what the price you can do is, then if I like that I will authorize a credit run and talk payments. The thing that really upset me was he never even said they were going to do a credit check, If he had told me upfront I would have denied it and walked out, This was an unauthorized check. I will not do business with this dealership. More
by Chris Holmes
Employees Worked With
July 23, 2016
Excellent The easiest car buying experience I have ever had. And all the employees where so professional. I would recommend Jay Brown to anyone looking for a ne The easiest car buying experience I have ever had. And all the employees where so professional. I would recommend Jay Brown to anyone looking for a new car. More
by Brad15
Employees Worked With
Jimmy Desoto, Jay Brown
