Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
An easy one I had an oil leak and brought my truck in melinda said to get comfy and shed take care of it and she did. So to say the least i never had to worry abo I had an oil leak and brought my truck in melinda said to get comfy and shed take care of it and she did. So to say the least i never had to worry about anything, it wasnt stressful in anyway she took care of everything like she promised. More
Great service! I have had nothing but great service from Lander's in Little Rock. They are always accommodating and so easy to work with. I used to go to Lander's in I have had nothing but great service from Lander's in Little Rock. They are always accommodating and so easy to work with. I used to go to Lander's in Benton near where I live, but they are HORRIBLE there....I have found a new home at Steve Lander's Chrysler Dodge Jeep Ram in Little Rock. I appreciate them as they continue to work with me to find out what is wrong with my car. Melinda Hopper is the best service advisor I've ever work with and Lander's in Little Rock is lucky to have her as an employee. She is always kind and courteous.... and I appreciate her patience with me as the team at Lander's tries to figure out what is wrong with me car. She is always quick on responses and I appreciate the time she has dedicated to helping my experience with dealing with a car needing service a great one. Thank you, Melinda! More
Poor Communication and Time Management I took my Jeep Wrangler in for new tie rods. Somehow the tie rod repair turned into a $1,400 bill. But the thing that REALLY TICKED ME OFF... I droppe I took my Jeep Wrangler in for new tie rods. Somehow the tie rod repair turned into a $1,400 bill. But the thing that REALLY TICKED ME OFF... I dropped my jeep off and was told it’d be ready in a day or 2. It took them 15 days to repair my jeep. Also my jeep leaked (which the dealership knew) but they left it out in the rain and it flooded up to the seats. Now we’re stuck with a vehicle that smells like mildew. In that 15 day period I was promised that the additional repairs would be covered by my warranty. But the day the car was completed, the bill was $1,400. They said oh your warranty is voided because we suspect your vehicle was damaged off roading. I HAVE NEVER GONE OFF ROADING. I baby my jeep. Big time. It’s my daily driver. So at this point, I had no car for 15 days. They put me in a rental for the last day. I couldn’t afford to not have a vehicle so I was stuck with this outrageous bill that I honestly couldn’t afford. DO NOT TAKE YOUR VEHICLE HERE. More
Wonderful My experience, while getting my car serviced it. Was wonderful, I receive several updates. I was also offered a shuttle to my place of employment, and My experience, while getting my car serviced it. Was wonderful, I receive several updates. I was also offered a shuttle to my place of employment, and back. The service was quick, and affordable. They also gave me helpful tips. I was very pleased and most certainly will be returning. I’ve been a customer for the last five years More
average Technician measured my tires and said I only had 3/32 tread left. I had them measured at a Goodyear tire store with two different gauges and they me Technician measured my tires and said I only had 3/32 tread left. I had them measured at a Goodyear tire store with two different gauges and they measured 6/32 instead. What went wrong? Not the fault of Melinda Hopper. More
It was overal good They fixed the problem, only thing that could’ve been better was communication on when it was going to be done, but they are busy people and i know th They fixed the problem, only thing that could’ve been better was communication on when it was going to be done, but they are busy people and i know they meant well. I’m satisfied with the service, it didn’t take long as I’ve heard it took other dealers to fix! More
Great service Geovany was amazing. Took care of me really good. I will always bring my vehicle to him from now on. Made the whole process easy Geovany was amazing. Took care of me really good. I will always bring my vehicle to him from now on. Made the whole process easy More
Trailer hitch and trailer brakes installed Adrian Jones is a excellent salesman and not pushy. Service department was great at explaining the work done and in a timely manner and went above and Adrian Jones is a excellent salesman and not pushy. Service department was great at explaining the work done and in a timely manner and went above and beyond the expectations. More
They are the best! They'll do everything they can to make sure your experience is top notch! They are the best dealership I've ever worked with. I'll buy all my cars f They'll do everything they can to make sure your experience is top notch! They are the best dealership I've ever worked with. I'll buy all my cars from them. More
Great service Had no issues, was able to drop of the vehicle and pick it up later that day. Received text notifications which made it easy to read and acknowledge o Had no issues, was able to drop of the vehicle and pick it up later that day. Received text notifications which made it easy to read and acknowledge on my time, rather than stopping to answer a phone call. More