Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
Service I took my 2014 RAM Longhorn in for recall notices. Excellent service in the service department however I had been thinking about upgrading to the new I took my 2014 RAM Longhorn in for recall notices. Excellent service in the service department however I had been thinking about upgrading to the new 2018 or 2019 RAM. I noticed 2 on the showroom floor and opened all 4 doors looking at all areas inside the black RAM with 3 sales persons sitting at different tables around the truck and not one of them acknowledged me with service.. While continuing to wait on my vehicle I later looked at the white RAM and still no acknowledgement. Maybe it’s just me or the vehicles were not for sale. More
Warranty repairs Chris helped diagnose and correct a leak in the catalytic converter, perform a drain check on the battery, and correct a sliding door needing a comput Chris helped diagnose and correct a leak in the catalytic converter, perform a drain check on the battery, and correct a sliding door needing a computerized reset. All work was completed professionally. More
Customer service needs attention. Greeted with a "don't care Tech showed little courtesy and concern for the customer. I brought this to his attention. He made a minimum effort at an apology when I called this m Tech showed little courtesy and concern for the customer. I brought this to his attention. He made a minimum effort at an apology when I called this matter his attention. More
Above and beyond I have a 2000 Jeep Wrangler . Took it the smart jeep and dodge in Pine Bluff and they wouldn’t touch it said my jeep is too old. Call landers and th I have a 2000 Jeep Wrangler . Took it the smart jeep and dodge in Pine Bluff and they wouldn’t touch it said my jeep is too old. Call landers and they said bring it in will fix it I did them and it ended up being the computer Melinda reassured me that my jeep would be fixed made me feel Real comfortable . As they fixed my computer they did a full work of my jeep and gave me like a report card showing me everything that may need to be done to have it perfect . I’m just saying if you want your jeep done write take it to Landers auto body and beyond. Say hi to Melinda when you go there she’s an awesome ladders employee Thanks Landers More
oil change plus glass repair Completed oil change, tire rotation, and windshield chip repair in just a little over an hour. Prescheduled all which helped expedite the work. Resp Completed oil change, tire rotation, and windshield chip repair in just a little over an hour. Prescheduled all which helped expedite the work. Responsive staff and good coordination. A little confusion with the final bill but made corrections quickly. More
Great folks to deal with and would recommend dealership Roy Spann is very professional and always willing to help the customer. My hats off to Roy and his team for taking care of me. Thanks. Roy Spann is very professional and always willing to help the customer. My hats off to Roy and his team for taking care of me. Thanks. More
Great customer service . If they dont have a part u need they'll search around to find it and get your car done for you if they cant get part they order it right away then a . If they dont have a part u need they'll search around to find it and get your car done for you if they cant get part they order it right away then ask you to come in around time the part should be in More
Service center was a dissapointment Took my car to get the transmission fixed, 4-5 days later got my car back with the same issue! Still mot sure why i had to pay the diagnostic fee when Took my car to get the transmission fixed, 4-5 days later got my car back with the same issue! Still mot sure why i had to pay the diagnostic fee when clearly it wasnt diagnosed correctly as i still have the same issue. Now i have to take it in next week and i bet i will have to pay another diagnostic fee plus rental. I ended up paying close to $200 in car rental just so that my car could end up with the same issue More
Big fail I discovered after I returned home that the service department had not actually performed the tire rotation I was charged for. What other service was I discovered after I returned home that the service department had not actually performed the tire rotation I was charged for. What other service was I charged for that was also not done? I called the service department to rectify the situation. No response! Seriously?? More
Great Experience I always use Steve Landers CDJR for all work on my vehicle. I always receive the best, most courteous, timely, service possible. I've never been disap I always use Steve Landers CDJR for all work on my vehicle. I always receive the best, most courteous, timely, service possible. I've never been disappointed! More