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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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April 04, 2019

Quick, Courteous service Recall service. Quick and easy. Efficient. I was greeted quickly and the service needed was discussed. Service rep had me quickly sign forms and t More

by PASJOHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
What if I don't know.
Apr 09, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're happy to know that our team made your service visit a quick one. Thanks for taking the time to write this awesome review and recommend our people!

April 03, 2019

Can I put zero stars? When we used them 6 months ago they kept my Jeep for 1 week to replace the tie rods and put a stabilizer bar in. 6 months later my Jeep is shaking so More

by kimballcallie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig noteboom
Apr 15, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Kim, we apologize that you were hung up on as that is not how we do business. We're looking back at your service records to see what happened and we'd like to speak to you about this further. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

Apr 17, 2019 -

kimballcallie responded

I have tried calling multiple times. I left a voicemail and I’ve received no response. Shame on you. I kept the damaged drag links from when you guys destroyed the front end of my Jeep and I took pictures before we had an actual Jeep expert fix it. Since no one would like to make this right, I suppose we will go through an attorney. Thank you for stealing the hard earned money out of my pocket Steve landers. Thanks for nothing.

April 02, 2019

oil change oil change done quickly. service took about half hour.i need front end work.i also need the line that goes from the windshield fluid reservoir to th More

by BEE3J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cn not rember names
Apr 09, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're glad our team took care of your maintenance quickly and gave you recommendations of what you'll need to have done in the near future too. We look forward to taking care of you and your vehicle again and we're grateful for this five-star review!

April 01, 2019

Like family I’m always treated like family at this location. I’m always greeted by name and with a handshake. My concerns are listened to and then a plan is dis More

by CROWEPILOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Notebloom, Mark Lee, Brent Jones
Apr 02, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're thrilled to know that our team treats you so well when you visit for service! Thank you for writing this wonderful five-star review and recommending Brent, Mark and Craig!

March 27, 2019

Excellent customer service passenger airbag recall and 40,000 miles maintenance on 2016 Jeep Wrangler Unlimited Cole Burroughs did an excellent job with the maintenance on my More

by Sherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Burroughs, Angela Castiglia, Isom Kelly, Wendi Sams
Apr 01, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Sherman, we're happy to know that Cole made sure your Wrangler is running smoothly. Thank you for taking a minute to recommend him, Isom, Angela and Wendi!

March 26, 2019

No service didn’t address recall Did get quote for power steering problem and return call on the dodge. I will never buy a dodge product. Tell the boss I will not buy another Corvette More

by kingdogg173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans, Jason Whitlock, Frank Thomas
Apr 02, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're sorry to hear your experience with our team wasn't what you wanted it to be. We'd like to know more about your visit, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thanks.

March 26, 2019

Very Displeased Did NOT receive the work I requested or PAID for... now have to make another trip costing me! Was told the work was done but upon inspection after I l More

by CHUCK.LEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent Jones
Apr 02, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Chuck, we apologize that our team didn't do everything you needed to have done while we had your vehicle in our shop. We'd like to make this right, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

March 22, 2019

Great team! I have had good results and great experience with the service department. Very greatful for our advisor Craig he has been very helpful and quick to r More

by r_traw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Noteboom
Mar 25, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're happy to know that Craig has been so helpful each time you've visited our service department! We hope he and our team continue to provide you with this level of service in the future. Thanks for this review!

March 21, 2019

Jeep Recall Everything went smooth, all employees were smiling and friendly and the repair took a lot less time than I expected. I will continue to recommend Ste More

by Tim's Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lawhon
Mar 25, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Tim, we're happy that Chris and our team made your visit a great one by quickly taking care of your Jeep's recall. Thank you so much for this awesome review and we'll see you next time you need maintenance or work done!

March 17, 2019

Recall and maint Waited on very quickly upon arrival. Explanation of service needed was good.Was informed of upcoming maint. needed, Work finished on time. Very friend More

by tac1252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're glad you had good interactions with Corey and that our team provided you with such great service and information on what you'll need to have done in the future. Thanks so much for this five-star review!

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