Landers Chrysler Dodge Jeep RAM - Service Center

Jeep Service Heather and the Team took the time to address my concerns and ultimately got me taken care of in a very timely manner. They went the extra mile and re Heather and the Team took the time to address my concerns and ultimately got me taken care of in a very timely manner. They went the extra mile and reset a parking sensor. More

Great service They did a great job, very fast service. Heather was very friendly and made sure the service was done correctly. Would recommend this dealership to e They did a great job, very fast service. Heather was very friendly and made sure the service was done correctly. Would recommend this dealership to everyone. More

Fantastic Service My 2010 Jeep Commander developed a transmission noise and Lander's determined that my transfer case had failed, and I needed to replace it. Estimate My 2010 Jeep Commander developed a transmission noise and Lander's determined that my transfer case had failed, and I needed to replace it. Estimate - $4,000. However, they suggested that I check the warranty on the unit, because I had replaced it about 3 years earlier in Virginia. Even though I questioned that it was probably out of warranty by now, both the dealer service adviser and the service technician encouraged me to check. I checked the documentation at home and I had a 3 year/ 100,000 mile warranty on the unit. There were 10 days left, before the unit was out of warranty, based on the installation date, however, the warranty had technically expired 3 days (THREE DAYS) earlier because I had pre-paid for the part for the MOPAR part to be shipped to the dealer in Virginia. Landers Jeep management went to Mopar on my behalf and argued for the warranty to be honored! WOW! The warranty was honored, even including the rental vehicle provided to me by Landers. Landers Jeep saved me $4,000 cash. The repair was completed in 3 days, including shipping of the new transfer case. The text messages that they sent daily to advise of the status of the repair work were informative, and a welcome benefit.. More

jeep regular spring maintenance service jeep had normal spring service with oil change , tire rotation , and checks of important co mponents of the vehicle . I was advised that my tire trea jeep had normal spring service with oil change , tire rotation , and checks of important co mponents of the vehicle . I was advised that my tire tread was starting to get low. will probably have to get new tires for my jeep in October for my fall regular maintenance. The tire . salesman gave me a list of tires .The service time was a little long. More

Extended warranty I purchase a 2015 GMC Yukon from this dealership and added a extended warranty. After having a little issue with the warranty Mrs Laura took very good I purchase a 2015 GMC Yukon from this dealership and added a extended warranty. After having a little issue with the warranty Mrs Laura took very good care of me dealing with this issue. She is the best at what she do and she one of the sweetest people you will meet. More

Lack of Communication A lack of calling to update, when we called on 3 occasions we did not receive a call back when we were told we would be called back. This is a reoccu A lack of calling to update, when we called on 3 occasions we did not receive a call back when we were told we would be called back. This is a reoccurring trend at this location for us More

Craig in the service department is an amazing asset to you Really great customer service, I will be gladly to keep doing business with you. Craig in the service department is a great asset to your company. Really great customer service, I will be gladly to keep doing business with you. Craig in the service department is a great asset to your company. More

great wonderful experience, let me know what to expect and had great communication, worked quickly on my car, couldn't ask for a better, smoother process wonderful experience, let me know what to expect and had great communication, worked quickly on my car, couldn't ask for a better, smoother process More

Best of the best in over 25 plus years of buying news vechiles every 2 years Ive never had a better experence anywhere then Steve Landers. from sales, finance, service in over 25 plus years of buying news vechiles every 2 years Ive never had a better experence anywhere then Steve Landers. from sales, finance, service, repairs, warrenty, theres never been a more professinal dealership ive ever used. thier commitment to me as a customer is above and beyond, and the reason they have and will retain my buisness. More

Great I enjoyed my service here as I always do I look forward to returning soon in a few months I recommend this place to everyone I enjoyed my service here as I always do I look forward to returning soon in a few months I recommend this place to everyone More