Back

Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

Sort by
June 20, 2019

Very bad Went in for oil change that guy had it finished in 30 minutes the lady at the front desk then do my paperwork stay 3 hours if I would have got up to l More

by MRS.JONES6869
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ethel Cook, Shun Ferrell, Charles Cox, Tena Coleman, Noel Dominguez, Chaz Hubbart, Nic Jones, James Jordan Jr, Juan Carlos, Angela Freeman
Jul 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Mrs. Jones, we apologize that you weren't informed when your car was ready. We'd like another chance to retain your business and do better next time, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

June 16, 2019

Service Service representative Geo Valenzuela was very friendly and responsive. This service was very timely. Communicated the Service rendered very effici More

by Jy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob cozatt. Geo Valenzuela
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Jy, we're glad that Geo and Bob took such great care of you throughout your visit! Thanks for taking the time to write us this review!

June 14, 2019

Great service Every time I come to get my car serviced, everyone is very friendly, great customer service. My car always handled with care, and the service requeste More

by MONIQUEWIMBLEYDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig, Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans, Mike Williams, Tena Coleman, Wendi Sams, Angela Freeman
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Monique, we're happy to know that our service team takes such great care of you and your vehicle whenever you bring it in! Thanks for recommending Tena, Angela, Mike, Tim, Mike, Calvin, Brent, Abe, Jim, Wendi and Craig! We'll see you for the next one!

June 03, 2019

I was mad at the fact that yall had my car for 2 weeks and l I would have appreciated if someone could have gotten me loaner car since I did not have a vehicle for 2 weeks. I was also upset bout a recall that wa More

by ROWSHONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Rowshone, we're glad that you enjoyed working with Brent. However, we apologize that the rest of your experience wasn't great. If you'd like to provide more feedback on your experience, please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

June 01, 2019

Service The new texting communication is great to keep you abreast of what's going on with your vehicle. Parts for repair took almost a week the first time, More

by BWill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

B Will, we're glad you like our new text feature! We've gotten a lot of great feedback from customers since we implemented this. Thanks for bearing with us on the mishap of getting the wrong part. We're glad that Chris took great car of you throughout the whole process!

May 30, 2019

Great fast service! Every time I’ve had my Jeep in for service, I have received extremely great service. I highly recommend them. The service time wasn’t too long and I w More

by MsPunkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather in Service , Roger Cook, James Jordan Senior
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for this wonderful recommendation of James, Roger, Heather and our staff! We're very happy to know that they take such great care of you and do the work in a timely manner whenever you bring your vehicle in for purchase. We hope to continue providing you with this level of service!

May 30, 2019

Don’t recommend the fast lane in the service center The fast lane/quick lane to complete an oil change was horrible. The lady handling the paperwork customer service was not knowledgeable at all. She di More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It was a lady and don’t see her name
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for your feedback. We apologize that our employee wasn't more thorough in her explanation of the services or the pricing. We'd like to chat with you to get more information so we can prevent this from happening again. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

May 21, 2019

Exhaust manifold bolt to be replaced under warranty Communication was great. I liked the emails and text messages that I received letting me know when my truck was completed. Covered it under warranty e More

by chrisroberts0506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Chris, we're glad that our team communicated effectively and gave you plenty of updates while your truck was being prepared. We're also happy to know our advisors were able to get the work covered under your warranty! Thanks for taking a few minutes to recommend Chris and our team. We hope to see you next time you need maintenance!

May 21, 2019

AWESOME experience ALWAYS! I have been a customer with Landers for 3 years now and always have had a great experience. The staff are always friendly and helpful! There servic More

by Meadoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans
Jun 24, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Meadoro, we're happy to learn that each visit with us has been a great one and our team has maintained your vehicle so well! Thanks for recommending Tim, Mike, Calvin, Brent, Abe and Jim and we'll see you next time!

May 20, 2019

fast friendly dependable service because i been doing business with you over the last 10 years and you had not failed me yet as to superior service. continue goodwork More

by kool dude 1
Recommend Dealer
Yes
Employees Worked With
Drew Warburton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lee, Emil Pritchett, Justin Gregory, Justin Morgan, Mike Williams, Noel Dominguez, Juan Carlos
May 20, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for continuing to come to use for service and for recommending our people! We're beyond happy to know that our team has provided you with such great service over the last decade and we hope to take care of you and your vehicles for many, many more years to come!

...
81
...