Landers Chrysler Dodge Jeep RAM - Service Center

Excellent I purchased my car from this dealership in 2015 and have gone there for services often and am always met with a smile.y services and prices are always I purchased my car from this dealership in 2015 and have gone there for services often and am always met with a smile.y services and prices are always explained to me before my services. I would tell anyone and everyone who would listen to go to Landers More

My jeep They fixed my Jeep without any questions. It was a great experience. Brent and Chris really care about their customers and make it an easy and painles They fixed my Jeep without any questions. It was a great experience. Brent and Chris really care about their customers and make it an easy and painless process. More

DEF Pump issue Headed from Longview TX to Memphis,TN (ON A SUNDAY!) just out side of Little Rock my DEF pump goes out. Scheduled an appointment online and left my tr Headed from Longview TX to Memphis,TN (ON A SUNDAY!) just out side of Little Rock my DEF pump goes out. Scheduled an appointment online and left my truck overnight. Got a call at 9 am Monday morning from the dealership telling me they found the problem, got a call at 2pm telling me the truck was ready to hit the road! These guys are fast and very helpful wish my dealership back home was this good. A+ More

Recall work Eco diesel recall in and out in an hour and 15 min. Great job clean facilities. Good coffee explained the worked done and gave me the paperwork needed Eco diesel recall in and out in an hour and 15 min. Great job clean facilities. Good coffee explained the worked done and gave me the paperwork needed to submit my claim for the class action suit which entitles me to 3070 dollars. More

Incredible lack of service Called and dropped my Jeep off to be serviced on Monday, saying I needed the Jeep back by end of day Wednesday. I'd think 2 days would be sufficient Called and dropped my Jeep off to be serviced on Monday, saying I needed the Jeep back by end of day Wednesday. I'd think 2 days would be sufficient to figure out what needed to be fixed / replaced with radio/speakers plus get an oil change. I asked the service tech (Geo) to have the service tech figure out why the radio and/or speakers were malfunctioning. The vehicle has a warranty and asked him to check if that can be used or not. He had all warranty information - verified. In addition I also asked for the oil to be changed in the Jeep Wrangler. The next afternoon I texted to ask for an update - received a response of nothing yet to report. Heard nothing so texted again the following day at 4:30 pm (Wednesday) for an update. He said tech was looking at it. I showed up at 5:30 to say I needed to pick up the car. He said he thought the radio needed to be replaced but they were on back order and didn't know when it could be replaced. In addition, no oil change was done. I'm disappointed in the service or lack thereof. I basically left the Jeep at the dealership for 2 full days and not sure it was even looked at during that time. Seems I'll need to find another Jeep dealership in either NLR or Conway for my future repairs/service if this is the normal service received at this dealership. If not, feel free to give me a call to discuss future service expectations. More

Cold attitudes, acted like they were tired of seeing me and Everytime I showed up with the same problem I sensed they were getting tired of seeing me. The quality of work was infantile as I had to bring it back Everytime I showed up with the same problem I sensed they were getting tired of seeing me. The quality of work was infantile as I had to bring it back 4 times for the same problem and each time they fixed something different that ultimately had nothing to do with it. More

Horrible experience I was given 2-3 different diagnosis about my problem the car was experiencing. My vehicle was not returned as it came to the dealership. I asked for I was given 2-3 different diagnosis about my problem the car was experiencing. My vehicle was not returned as it came to the dealership. I asked for a refund and Managment was unresponsive. More

Had bed cover and steps added to my new Ram 1500,fast. Add on to my new truck (Ram) was done without much waiting. All areas were friendly and waiting area was neat and clean. i was impressed and well ple Add on to my new truck (Ram) was done without much waiting. All areas were friendly and waiting area was neat and clean. i was impressed and well pleased! More

Oil change Very kind, nice, clean, and respectful of your time. Staff very courteous, restroom nice and clean. Thank you. Very friendly and made my service feel Very kind, nice, clean, and respectful of your time. Staff very courteous, restroom nice and clean. Thank you. Very friendly and made my service feel so welcome More

Great service Dave Douin did an outstanding job of staying in touch with me, keeping me informed on their progress and following-up to make certain the repairs were Dave Douin did an outstanding job of staying in touch with me, keeping me informed on their progress and following-up to make certain the repairs were good. More