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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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July 28, 2019

It rook 2 months to get my warranty work completed Poor for warranty repairs. Took 2 months to get body warranty work completed and than only after I file a complaint with the AG's office. I think I wo More

by LCDAILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Chris
Aug 08, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're glad you found our team friendly. We'd like to talk to you about this further, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

July 21, 2019

Great service We have always had a great experience when taking my son’s Jeep Wrangler to get serviced. Whether it’s been scheduled maintenance or warranty work, it More

by LittleRockJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in service
Jul 29, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're happy that our team has taken such great care of you and your son's Wrangler during every visit! Thanks for trusting us to maintain it and for writing this awesome review!

July 18, 2019

Very pleased Had a radiator split a seam in my 2008 Dodge Ram took it to Steve Landers after talking to Heather Allen on the phone not only did they do exactly wha More

by Kgreen004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen & Jordan Elsea
Jul 29, 2019 -

Landers Chrysler Dodge Jeep Ram responded

K, we're glad you had great interactions with Heather and Jordan and that our team was able to fix your radiator in less time than quoted. Thanks for taking the time to recommend our team and for writing this five-star review!

July 17, 2019

Excellent Service The team at Steve Landers CDJ always provide me with excellent service. I highly recommend using this dealership for service and for purchasing any v More

by LIBERTY.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lee, Angela Castiglia, Jim Milam, Brent Jones, Mike Crow, Tim Baker, Calvin Evans, Stephen Williams
Jul 29, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Lee, we're grateful for your high praise of our team and dealership! Thanks for taking the time to recommend Tim, Mike, Calvin, Brent, Abe, Jim, Angela, Stephen, Ivan and Mark! We'll see you for the next one!

July 16, 2019

Fast and courteous service This dealership is fantastic in not only sales but service as well. I give Landers high Mark's across the board. Paige is a fantastic saleswoman that More

by spectraburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Baird
Jul 29, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're happy to know that every aspect of your sales and service visits have been awesome! Thanks so much for recommending Paige and our team and we'll see you next time you need maintenance!

July 15, 2019

New Tires and a lot more John Routh and Tracee were great Had new tires installed, new front brakes, plus all recommended services done. Very helpful. Checked in 7:45 am Tracee said service would take the f More

by Michael Gordon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Routh, Tracee
Jul 29, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Michael, thanks for your feedback! We're glad that almost every aspect of your visit was a good one. Our sales and finance departments are open from 8 a.m. to 8 p.m., but our service department closes at 6 p.m. on weekdays. We apologize that was an inconvenience for you and that the link we provided for you to pay didn't work. We're glad everything ended up working out in the end, and we hope you'll return next time your vehicle needs maintenance or repair.

July 11, 2019

Traveling theough I called to make an appt. Told them i was traveling through. Needed an oil change. When i got there they put me into the quick lube side. Wasted 2 More

by OAKGROVEOSCAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Baker
Jul 23, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Oscar, we apologize that your appointment took longer than it should have, that there were some communication issues about the oil and additive. If you're driving through again anytime soon, we'd like to take another look at your truck. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thanks.

July 08, 2019

Great Overall Experience It was very easy to schedule our Jeep for service and the Chris did a great job of keeping us informed throughout the process. Everything worked grea More

by WAYNE.TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lawhon
Jul 23, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Wayne, we're happy that you were easily able to make an appointment for service and that Chris and our team did a great job of communicating and getting the work done. Thanks for this five-star review!

July 07, 2019

keep oil tire. Change Want never go back. Screwed my kids over who bought Jeep for me. Left bad tires on front. Had to pay someone else to rotate. And the hood flew up wir More

by JDBROWNLEE
Recommend Dealer
No
Employees Worked With
Can’t remember names.
Jul 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're glad your son is okay and we'd like to take a look at your deal as well as your tires. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848 so she can help with your Jeep. Thank you.

July 03, 2019

Excellent Customer Service! Emil Pritchett and the staff at Landers were ready, willing, and able to take care of my concern. They were very professional as well. Thank you for m More

by Zoey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Pritchett
Jul 23, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Zoey, we're thrilled to know that you were in such good hands with Emil and our team while your car was in for service! We appreciate this five-star review and we'll see you for the next!

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