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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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August 22, 2019

Repair I took mu 2012 Jeep due to an overheating issue. Craig Noteboom was the service representative. Craig did a great job!! He gave me straight answers More

by PHILLIP16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Noteboom
Aug 26, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Phillip, we're thrilled to know that Craig explained everything well and provided you with such a high level of service that you feel you can trust him and our service department with your Jeep! We're very happy to know that you have peace of mind knowing your Jeep is in good hands and that our team will take care of it and you in the future, should you need anything. Thank you for this wonderful review!

August 19, 2019

Steve Landers is where u can take your vehicle and not worry Steve Landers has a very good service center. I'm not telling you what I heard. I'm telling you from experience. Steve Landers deserves 5 stars from m More

by DEMETRICEKNOX33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lee, Brent Jones, Emil Pritchett, Antonio Thompson, Brandon Tyler
Aug 21, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're so happy to know that our service team has taken such great care of you and your vehicle! Thank you for taking the time to recommend Antonio, Brandon, Brent, Ivan, Mark, Emil and the rest of our team!

August 15, 2019

heather was great. work was done timely best counter person Ive ever dealt with. Heather was very professional. She made it a good experience. I called Roger Cook (high school) so that someo More

by Electric1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather in service was great
Aug 21, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're happy to know that Heather made your visit so pleasant! Thanks for taking the time to write this wonderful recommendation for her and our service department! We hope you'll be back next time you need maintenance!

August 14, 2019

Battery’s and Alternator Had them replaced. Factory Bad: they simply replaced them at no charge. And Laura was the best of help. Need more like her. Thanks Laura Mullinax More

by BROTHERTIM23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're glad our team was able to easily replace your battery and alternator at no charge to you since they were defective and that you enjoyed working with Laura to get this taken care of!

August 08, 2019

Airbag Recall Heather Allen was big help getting my Dodge Challenger lined out for factory airbag recall service - Heather was friendly, courteous & easy to work wi More

by RENAGADE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen - Service
Aug 13, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking a few minutes to recommend Heather and our team! We're happy to learn that she was so helpful and got your Challenger in and out as quickly as possible.

August 07, 2019

Satisfied I had an appointment for an oil change at 5:00 pm. They had me in and out in a short time period. I am pleased More

by Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lawhon
Aug 08, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Teri, we're happy to know that Chris and our service team performed your oil change and got you back on your way so quickly. Thanks a bunch for recommending our team and we hope you'll be back for the next one!

August 06, 2019

Very poor service! During our recent service visit we were charged twice for the same problem for which I still have. It received our promised refund. We also had to re More

by Dcyates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Lawhon
Aug 08, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We apologize for charging you twice, but we're glad the refund went through. You're right in that you should have been informed of a pricing estimate before the work was done, and we'd like to speak with you about this and see if we can come to an agreeable solution. Please give our Customer Relations Manage Laura Mullinax a call at (501) 374-4848. Thanks.

August 03, 2019

Tune up-Oil change The price and the service rendered was great. Really the icing on the cake was you guys respected the fact that I made an appointment before hand and More

by Navywife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember....but they all were great
Aug 08, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're glad that our team was able to get your vehicle's maintenance done in the time allotted during your appointment and treated you well throughout your visit! Thanks so much for recommending us and we hope you'll be back!

July 31, 2019

Happy customer Heather was the most absolutely nicest person I have ever had help me at a car 🚘 lot. I was so stressed out and she took care of everything. A More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather,John
Aug 08, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We are thrilled to know that Heather and John made your service visit such a pleasant one! Thank you for sharing your experience with us and for recommending them so highly! We're happy that you'll return next time you need maintenance or repairs and we can't wait to show you the same level of service!

July 29, 2019

Goodwill service for broken headrest. I had never been there and they were very helpful and friendly working with me even though this was a goodwill service being covered by Jeep Customer More

by jeelmore
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TRACEY SCHRUPP
Aug 08, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We're happy that Tracey and our team was able to get your repair done quickly and make sure that everything was handled well while working with you and FCA at the same time. Thank you for recommending our people and service department! We hope you'll come back and see us the next time your Jeep needs maintenance or other repairs!

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