Back

Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

Sort by
November 18, 2020

I love the friendliness they comfortable waiting area the attention to detail and also the willingness to take care of one problem that I had. My service personnel Heather was great all the way around. More

by LEROYEDWARDSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Leroy, We're glad to hear that you were comfortable in your waiting area. Thanks for taking the time to leave us a review, and we hope to see you again in the future!

November 16, 2020

I called ahead of time to see if my battery would be covered under warranty before going through the hassle of getting my vehicle there. After being assured that is was covered by Daniel Burt in the pa More

by TIFFANY.GIVENS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew Warburton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Marshall, Justin Gregory, Justin Kervin, Charles Cox, Antonio Thompson, Paige Baird, Noel Dominguez, James Jordan Jr, Angela Freeman
Nov 20, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Tiffany, We're very concerned to hear about your experience. It seems as though there was a misunderstanding. We'd like to give you a call so we can review your warranty with you and clear this up. Please be on the lookout for a call from a member of our management team soon. Thank you.

November 11, 2020

Easy to get truck in for oil change. Great service but even with coupon it was pricier than other dodge dealerships for oil change/tire rotation. More

by sambrian2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milam
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

November 09, 2020

They take there time with me everytime I come in with even the smallest of issues......,thank y'all very much for the service that I've received the past 11 months More

by geofferwin82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Geoff, Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

November 06, 2020

I had possion of a 2020 Jeep paid 3mnt of payments and the bank no longer wanted to do the deal FU LDG will never gety business again More

by CHINEE8606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
Nov 16, 2020 -

Landers Chrysler Dodge Jeep Ram responded

CHINEE8606, We understand how frustrating and inconveniencing this is for you. There are situations in which the lender can later deny financing, even after the buyer has been pre-approved. It is very unusual, and we'd like to review your financing contract with you and clear this up. Please be on the lookout for a private message regarding your contact information. Thank you.

November 05, 2020

My Vehicle have been in Service Department off and on My Vehicle have been in Service Department off and on since June 2020, because the vehicle will not start. The Service Department Replaced the ECM W More

by settlesgregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
Nov 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

settlesgregory, It is very unusual that you're having issues after service, and we'd like to look into this for you. Please expect a call from a member of our service team soon. Thank you.

November 04, 2020

The staff today was great. The waiting area was comfortable and clean. I didn't have to wait long for the service to my car to be completed. More

by EJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Cromley
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

EJones, We're glad we could get you in and out of the shop in great time. Thanks for taking the time to leave us a review!

November 02, 2020

I paid $700 dollars to have my jeep serviced. It was the 60K mile check up and I asked that my washer fluid be filled. It was not. In addition, the tire pressure in all of my tires were below the pressure More

by tamara.berry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember her name
Nov 05, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Tamara, We're very concerned to hear about the condition of your Jeep after your service appointment. Please expect a call from a member of our team soon to find a suitable solution for you. Thank you.

October 30, 2020

Sale experience was great absolutely love my new 2021 Jeep Wrangler Unlimited. Service is the worst experience ever. At the same time of my purchase I dropped of my 2019 Jeep Grand Cherokee with Only “ More

by TWCRUSE
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Heart, Jim Milam, Brent Jones, Tim Baker
Nov 02, 2020 -

Landers Chrysler Dodge Jeep Ram responded

TWCRUSE, We're concerned to hear about the maintenance issues you're having with your Jeep, and we're determined to get it fixed up as soon as possible. Please rest assured that we are doing all we can to resolve this. Please be on the lookout for a private message regarding your contact information. From there, a member of our service team will contact you soon to give you an update and answer any questions. Thank you.

October 29, 2020

I had great service when I brought my truck there to get fixed and Heather Allen took good care of me and she is good at her job need more people like her More

by foster0795
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

We appreciate your business! We’re glad Heather could get that fixed up for you. See you next time!

...
45
...