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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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December 03, 2020

Got exactly what I wanted even when I thought they didn't have what I wanted, they came through for me in the very end thanks to Heather service advisor and Nicole cashier More

by egosseline54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

December 02, 2020

Truck still having major problems with fueling, pump will shut off after $0.10 to $0.20. This is a problem that need corrected sooner that later. Seem to be a known defect related to this years vehicle. Wha More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of their name
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

DZ, We're concerned to hear about the issues you're still having with your truck. Please give our Service Director Bob Cozatt a call at (855) 978-9693 to speak about this further. Thank you.

December 02, 2020

It took 2 months to get a new transmission in my truck. I understand that they weren’t available but it took me calling the dealer to see the progress and it took the dealer 3 weeks to even order the part. More

by tu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat
Dec 04, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Tu, We're disappointed to hear how you feel about your experience. We regret that it took so long to repair your truck, and we understand how frustrating it was for you. Unfortunately, larger repairs can take longer to complete than anticipated due to manufacturing delays and other circumstances beyond our control. We'd like to reach out so we can discuss this further and make it right for you. Please be on the lookout for a private message regarding your contact information. Thank you.

November 30, 2020

Chris was quick on getting prices for our service and repairs. Got me taken care of quickly and done correctly. Very professional and great service. More

by J.Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lawhon
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

J. Lopez, Chris is awesome and we're glad he could help you out! We'll see you next time.

November 29, 2020

I do not mind rating this dealer, but I mind being required to write a minimum word review or else face inevitable follow-up emails. More

by no need
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave us a review. Unfortunately, DealerRater requires a minimum of 25 words for reviews and we cannot change this. Thank you for your understanding.

November 24, 2020

I was greeted when I arrived for my oil change - it was ready in a very quick amount of time and delivered with a smile. More

by JLPITZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

November 23, 2020

Service was great. Heather is the best. She always make sure me and my vehicle is well taken care of. Keep up the good work More

by kendrab_3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Kendra, We appreciate your business! We’re glad we could get that fixed up for you. See you next time!

November 20, 2020

Quick and easy service. You make this hard with a 25 word requirement. I am happy with the service I received. Thank you very much. More

by nk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris ??
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Nk, Thanks for taking the time to leave a review. Unfortunately, DealerRater has a 25 word requirement and we cannot change this rule. Thank you for your understanding.

November 20, 2020

Great service all around, especially Kristen Cromley-- she stayed on top of things, made me comfortable, and was an all around great person to work with. More

by cpatters0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Cromley
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

November 19, 2020

Everyone was pleasant. I was made aware that I had a recall to be done as well. I wish they would have done it as well since I had to wait 4 hours. More

by maria_brinsfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Maria, Thanks for taking the time to leave us a review. We'd like to get the recall fixed up for you. Give us a call to get is scheduled. Thanks!

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