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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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December 18, 2020

It’s ok I would definitely tell my friends about it , everone was every nice . And love the sacks they had in the waiting room More

by HOGFAN1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

December 14, 2020

Very good prompt service with excellent feedback and keeping me in the loop. Appreciate the team there. No problems and no worries. I trust this team. More

by cpatters0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Good team.
Dec 16, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for the kind review! We're glad you choose us for your service needs. See you next time!

December 12, 2020

Kristen was great! I had multiple issues, besides a oil change. She took care all concerned issues. She made my experience exceptional. Thanx for the great service. Kristen is a true professional your Te More

by lembrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Cromley (5 stars Svs), Paige Baird
Dec 16, 2020 -

Landers Chrysler Dodge Jeep Ram responded

We're glad you choose us for your service needs! Thanks for taking the time to leave us a review, and we look forward to seeing you again in the future.

December 11, 2020

Sales department is incredible! Winston is always quick to help us and we have given many referrals. HOWEVER, the service department doesn’t do much to show care for customers. I would recommend purchasing More

by JPARSONS7314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garage attendants, 1. Service advisors, 1, Winston Marshall, Chris Simms
Dec 16, 2020 -

Landers Chrysler Dodge Jeep Ram responded

JPARSONS7314, We're happy that you recommend our sales department, however, we're concerned to hear how you feel about our service department. We'd like to learn more about your experience so we can make it right and improve. Please give us a call if you'd like to discuss this further. Thank you.

December 10, 2020

Sad To Say, But It’s The Non Chalant Attitude & Lack Of Communication For Me. I Absolutely Hate Going In There Because Of Their Attitudes Towards Customers. More

by SONJI.BELL@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris & Kristen
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

We're very concerned to hear how you feel about your experience. We always prioritize communication and excellent customer service, and we're disappointed to hear you feel otherwise. We'd like to learn more about your experience so we can make it right. Please expect a private message from us regarding your contact information. Thank you.

December 08, 2020

Hate i ever purchased a vehicle from your company. Your customer service has always been garbage. You don’t find value in your customers. No thanks More

by TIFFANY.GIVENS89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paige Baird
Dec 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Tiffany, We're very concerned to hear about your experience. It seems as though there was a misunderstanding. We'd like to give you a call so we can review your warranty with you and clear this up. Please be on the lookout for a call from a member of our management team soon. Thank you.

December 07, 2020

This is the third survey I'm fillling out.Chris is my This is the third survey I'm fillling out. Chris is my service managers and he is friendly, efficient and knowledgeable. I like everything about m More

by SUE6696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

December 06, 2020

Quick and efficient service. Vehicle was very clean when returned. Heather is good to keep me informed and schedule my next appointment coming in December. More

by pgbonham
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Dec 10, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

December 04, 2020

Their service sucks they rip people off and they're not worthy of their word they lie they said that they fixed my truck and it's not fixed let's see what else I do not like their service at all they're a More

by KJ0815785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Jones, Winston Marshall
Dec 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

We're very concerned to hear how you feel about your service experience. It is very unusual that you would still be having issues with your truck following service and we'd like to learn more so we can make it right. Please expect a private message from us regarding your contact information. Thank you.

December 04, 2020

The service i recieve continuesly gets worse each time i come in. You have to constantly call to get updates. Then no one knows anything. More

by TAYLOR.GOODWIN.ATU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Allen
Dec 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Taylor, We're disappointed to hear how you feel about our service department. We do our best to keep our customers up-to-date on the status of their vehicle service, and we're concerned to hear that your experience was different. Please expect a call from a member of our management team soon so we can make this right. Thank you.

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