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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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January 07, 2021

Got my vehicle in and out in <1.5 hours. Backed off tire rotation cost since I had bought the tires through Landers. Thank you More

by JJSHORT50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Schrupp
Jan 08, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

January 06, 2021

I enjoy the great customer personalized service with multiple truck purchases over the past 2 years. My salesman Justin has always anticipated my needs and follows up. More

by Guy.e.parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gregory, Billy Ashlock
Jan 08, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Justin will be so happy to read your review! They’re truly an asset to our team and we’re lucky to have them. Thanks for taking the time to leave a review, and we look forward to seeing you again in the future.

January 05, 2021

Excellent, wonderful, efficient, professional, friendly, clean, knowledgeable; best service of anywhere I have been. The people are honest, and actually care what happens to customers. More

by Oldteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Jones, Chris Simms
Jan 08, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

January 04, 2021

The employees at this dealership are always extremely nice and helpful. I will drive out of my way to get service at this dealership. I had questions about my Jeep and they got the answers I needed and More

by Kristi Bartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Dominguez
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for choosing us for your service needs! We’re glad we could help you out. See you next time!

January 02, 2021

I had a slow leak in one of my tires and in spite of it being the end of their busy day, they managed to get me in and take care of it. I so appreciate them! More

by susansl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delibe Umerah
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Susan, We appreciate your business! We’re glad we could get that fixed up for you. See you next time!

January 02, 2021

Service was great thanks for taking care of my vehicle, definitely will use you guys again.I will hope to get somebody coupons soon thana More

by mrsmeyers4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Mrs. Meyers, Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

January 01, 2021

Repeatedly misdiagnosed the problem and made unnecessary repairs. You kept my truck for a total of 92 days. After misdiagnosing the problem three times and charging my warrant for the cost of the unnecessar More

by alvinnelson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Laura Mullinax
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Jones
Jan 04, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Alvin, We're very concerned to hear about your experience with our service center. It is unusual that we were unable to diagnose your issue and we'd like to look into this further so we can make it right for you. Please expect a call from a member of our team soon. Thank you.

Jan 04, 2021 -

alvinnelson responded

If you treat other customers as you treated me. I pray that you are sued and held responsible and accountable for all damages that you caused your customers.

December 23, 2020

Kristin was wonderful. She kept me advised during entire process. I appreciate everything she did to help me. My car drives like she is new. More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Crowley
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Paula, Kristin is awesome and we’re so lucky to have her on the team. Thanks for taking the time to leave us a review, and we look forward to working with you in the future!

December 23, 2020

Came in for an oil change and had a great experience. Not sure who I worked with other than Chris , whose name I don’t see. Paige sold me the car in January. All staff were friendly. More

by PHATLOWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Baird
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.

December 22, 2020

It was a nice experience but I have one problem, they forgot to reset my oil change, it keep pop up on the message panel More

by PRINCESSZBURNS44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly was great, just wish had more discounts, Jim Milam
Jan 13, 2021 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave us a review and bring this issue to our attention. We appreciate you business and we hope to earn that fifth star next time!

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