Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
wonderful Great dealership to get service and great customer service. Set up an appointment was not a hassle an the service was on time as it was told and the w Great dealership to get service and great customer service. Set up an appointment was not a hassle an the service was on time as it was told and the wait was full of smiles and nice people. More
Incompetent Service manager wrote my work order and after promising me it would be right it still wasn’t. Didn’t do tire rotation after promising it would be righ Service manager wrote my work order and after promising me it would be right it still wasn’t. Didn’t do tire rotation after promising it would be right this time. Wrong More
Fast service and great people! I haven't met a group of people, especially at a car dealership, that's more friendly and attentive, than the folks at Steve Landers Dodge. Larry in I haven't met a group of people, especially at a car dealership, that's more friendly and attentive, than the folks at Steve Landers Dodge. Larry in service is a great guy, and will absolutely make sure you're taken care of. More
Kindness We had a great experience at Steve Landers. I was there for servicing my Chrysler 300,but my son wanted to look at cars. so we were interested in trad We had a great experience at Steve Landers. I was there for servicing my Chrysler 300,but my son wanted to look at cars. so we were interested in trading that car and possibly looking to get two cars if the pricing could be affordable for us! The salesperson was great and the person that I had Larry Smith was a very friendly person in the service department. I plan to return to visit Karen Cox. Thank you all for your kindness More
Service visit It took less time than expected. They checked in me twice during the 45 minutes I was there. They went over my car and we're very professional. It took less time than expected. They checked in me twice during the 45 minutes I was there. They went over my car and we're very professional. More
Oil change We are apart of business Link program which helps us get in and out in a more than timely fashion. Excellent customer service with very knowledgeable We are apart of business Link program which helps us get in and out in a more than timely fashion. Excellent customer service with very knowledgeable staff. Will continue to service our ram vehicles here as our fleet expands More
Fast service My vehicle was scheduled for 8 a.m. and was ready before the three hour estimate. Very satisfied with the service and the service people. My vehicle was scheduled for 8 a.m. and was ready before the three hour estimate. Very satisfied with the service and the service people. More
Warranty Great atmosphere and on schedule. They were prompt and I couldn't tell anyone other than myself had been in th truck. Even radio station was the same Great atmosphere and on schedule. They were prompt and I couldn't tell anyone other than myself had been in th truck. Even radio station was the same. More
Recall Sevice I arrived A little before the scheduled appointment which wasn't any problem, I left it with them and they contacted me with a text when it was ready, I arrived A little before the scheduled appointment which wasn't any problem, I left it with them and they contacted me with a text when it was ready, which was earlier then expected. More
Electronic trottle control Etc light was flashing, I needed oil change anyways, called got an appt. Was given a slightly dirty charger, grass and stuff in floor, paper under sea Etc light was flashing, I needed oil change anyways, called got an appt. Was given a slightly dirty charger, grass and stuff in floor, paper under seat. Watever no biggie. I made sure to return it the way I got it. I got my jeep back, read over paper work when I got home. Popped the hood-the acorns that were sitting on my motor were still there. -said they replaced the throttle body-but didn't mess with the acorns???? Started the jeep, ding-change oil on my dash comes on. I looked over paper work, said it was reset. That made me think the oil wasn't changed. Nevermind, I reset the oil life ding. I understand that it gets busy, but seems like the techs blew through my inspection. I know all 4 tires need replaced bc in the rain I have no traction. There was no mention of that on the multi inspection. Also my windshield wipers need replaced, no mention of that either. -there was plenty of opportunity for you guys to sell me on more and I feel like it was a "friday evening job". My issue was resolved with my throttle. More