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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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August 08, 2018

Dealership disappoint Had to bring my car to the dealership four times before it was repaired correctly. I was also charged $500 for a part that did not fix anything on More

by TIM_STODDARD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not see the gentleman listed
Aug 09, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Tim, we're sorry you had to bring your vehicle to the service department so many times before we could find the problem. Sometimes what our technicians initially think is the issue is just a symptom and it takes a few tries before we can isolate the root cause. We apologize for any inconvenience this caused you, but we'd like to see if there's anything we can do to help with this. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thanks.

August 08, 2018

Aug 7 We had to wait a little longer than expected but we did not have an apt. We would recommend this service to anyone. Everyone was very friendly and cou More

by daughertyfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
August 07, 2018

Timely and expert service I was greeted warmly and treated with respect. Service techs took care of my vehicle and advised of needed services. Clearly stated recommended servic More

by emoland65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Marshall
August 06, 2018

service on car GREAT SERVICE....will not go anywhere else for service .I highly recommend Steve Landers to anyone shopping for a car or just need good friendly servi More

by jillzz80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Morgan
August 06, 2018

They redeemed themselves I had a bad experience about a year ago and was hesitant to use them again but Chris was amazing! Would definitely go back if Chris in the Service Dep More

by L7ynds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lawhon
August 06, 2018

Great!! Thank you Craig, I truly appreciate your kindness. Craig was not pushy, he was gentle and very polite. He was respectful and I did not have a long wai More

by FDANLS01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Service Dept
August 04, 2018

Customer Service Melinda Hopper was great in keeping me informed of the status of my vehicle. She was great! Did everything she could to keep things moving More

by DYERP0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Hopper
August 04, 2018

Great experience Had a terrible experiencein Pine Bluff at the dealerships (Dodge and Ford) Went to Landers Dodge. Got the deal I had decided on before I went within More

by arkansasmalinois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
August 03, 2018

Excellent Customer Service Service Advisor MeLinda Hopper was Exceptional and gave Exceptional Service. She made my customer service trip there a good experience. I will visit a More

by Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Hopper
August 03, 2018

Efficient and timely The recall work was completed within the promised time. Very friendly employees. Was greeted with smiles and cheerful attitudes. The waiting room and More

by uncledonut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Schrupp
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