Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
Long wait times This is 2nd time I scheduled an appt. and I was told that appt. are scheduled from a call center and they have no idea about wait times at the dealers This is 2nd time I scheduled an appt. and I was told that appt. are scheduled from a call center and they have no idea about wait times at the dealership. The first time was for 1st oil change and I was there almost 2 hrs. The second time I was there for an update for Uconnect system and was told to expect 30-45 minutes wait to install update. I was there 3 and half hours. The staff is very friendly but something needs to be done about scheduling from a call center not on site. Very frustrating !! More
Service It is great to work with Melinda. She is always friendly and understanding. My overall rating for Melinda is A+ , Excellent. You should have more like It is great to work with Melinda. She is always friendly and understanding. My overall rating for Melinda is A+ , Excellent. You should have more like her. More
Great service , only received diagnostic services and they be have a solution. Will return to for more services. Melinda was great to work with, very professional a , only received diagnostic services and they be have a solution. Will return to for more services. Melinda was great to work with, very professional and courtesy. More
Never fixed my car, just gave it back to me. Everybody should get treated with care. People work hard for the stuff they get. I couldn’t even get to test drive car they sold me. Everybody should get treated with care. People work hard for the stuff they get. I couldn’t even get to test drive car they sold me. More
Oil change and my top to my Jeep was leaking The service writer jump right on the situation and made sure it was taken care of. Easy to talk to and he made the experience good. The service writer jump right on the situation and made sure it was taken care of. Easy to talk to and he made the experience good. More
Absolutely Outstanding Chris Lawhon is an absolutely outstanding service adviser! Every time I pull up at Landers he's at my car ready to listen to any problem I might have Chris Lawhon is an absolutely outstanding service adviser! Every time I pull up at Landers he's at my car ready to listen to any problem I might have with my vehicle before I can get out of my car. He listens to me and gets me taken care of quickly! He updates me on what's going on with my car and makes sure my warranty is in place and covering everything. Thank you CJ for working on my car this last time - she runs like a charm! Excellent customer service and very professional and personable. More
Service My Jeep had the coolant fan go out and the service department has been quick to help me and keep me updated throughout the whole process. My Jeep had the coolant fan go out and the service department has been quick to help me and keep me updated throughout the whole process. More
Great communication on repair on my dodge challenger. They stayed in touch with me asking the way in the process of repairing my auto. They were accurate in timing and precise with details while in the sh They stayed in touch with me asking the way in the process of repairing my auto. They were accurate in timing and precise with details while in the shop. More
Awesome service Dept Always enjoy the service I received at this dealership because they make me feel important , the one I don’t care for is doing a review and being give Always enjoy the service I received at this dealership because they make me feel important , the one I don’t care for is doing a review and being given a 25 word minimum before I can submit this survey... I may not have 25 words to express how I feel about the service I received More
They did a great job getting with me about everything The service was great they did a good job. They got with me afterwards. Melinda contacted me and was very nice. I would recommend landers to anyone in The service was great they did a good job. They got with me afterwards. Melinda contacted me and was very nice. I would recommend landers to anyone interested in buying a car More