Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
Good Job!! They did a good job replacing my tires. I thought it the status updates thru texting was very convenient for me. The staff was friendly as well. Howev They did a good job replacing my tires. I thought it the status updates thru texting was very convenient for me. The staff was friendly as well. However, it did take a little bit longer than I expected to replace the tires. More
Electronics issues with my Pacifica ramp van Craig and the service team took my van in quickly, as I had to wait for repairs as I am in a wheelchair. On return, I was given a truthful explanatio Craig and the service team took my van in quickly, as I had to wait for repairs as I am in a wheelchair. On return, I was given a truthful explanation of what was done (I have been a mechanic for almost 40 years), a detailed invoice and Craig gave me his cell number should I have any further issues. Nice, clean dealership full of friendly employees! More
Overall Good Experience Just had a seat belt that was not working properly. Had to bring it back when the part came in. I was greeted in a friendly manner at the service desk Just had a seat belt that was not working properly. Had to bring it back when the part came in. I was greeted in a friendly manner at the service desk and explained what needed to be done and approximately how long it would take. Had to leave the vehicle over night, but everything was good to go the next day. More
Didn't get the text. Everything was fine other than the text system didn't seem to work. I sat in the waiting room for over an hour after my vehicle was ready. I guess w Everything was fine other than the text system didn't seem to work. I sat in the waiting room for over an hour after my vehicle was ready. I guess when I never came to check out, nobody thought to look in the waiting room? More
Awesome Job This is the second time I have brought my Jeep in for work, they take great care of me! Had a rental car waiting and are always very helpful and polit This is the second time I have brought my Jeep in for work, they take great care of me! Had a rental car waiting and are always very helpful and polite. More
Diagnostic I had a concern with my radio turning off and on by it self. Made an appointment. Diagnostic took less than an hour. Part had to be shipped in. Part o I had a concern with my radio turning off and on by it self. Made an appointment. Diagnostic took less than an hour. Part had to be shipped in. Part only took 3days. I was placed in a rental for a few hours to keep me from being inconvenient. Customer service and experience was great. More
Lazy service workers I usually have a good experience with them but this last time they added services I didn't request and left my window down IN THE RAIN and no one had I usually have a good experience with them but this last time they added services I didn't request and left my window down IN THE RAIN and no one had an answer or apology when. I spoke with them about it. *****And after reaching out to the GM and Laura millinax, neither one responded to my issues. So i don't know why the response is to contact her when I did 2 weeks ago. Still no reply back from her either. More
Great experience I was upset that my truck wasn't but after I learned that my truck was not running due to no oil. Craig the services manager was very nice and introdu I was upset that my truck wasn't but after I learned that my truck was not running due to no oil. Craig the services manager was very nice and introduced me to the oil customer service guy. More
Larry Smith was GREAT Greated professional and with a smile. work performed in a timely manner and explained thoroughly by Larry Smith. Also was updated regularly and th Greated professional and with a smile. work performed in a timely manner and explained thoroughly by Larry Smith. Also was updated regularly and the little bag of free popcorn is a BIG plus. People hate the stuff in the vending machines! Even though your bill is high that little bag of popcorn and that big smile make things so much better! More
Enjoying your customer service Thank you for your fast service of my 2016 Dodge Ram Truck. I love that you guys text and email me when my truck was ready. Thank you guys so much. Thank you for your fast service of my 2016 Dodge Ram Truck. I love that you guys text and email me when my truck was ready. Thank you guys so much. More