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Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
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September 20, 2018
Slow but efficient Car Service was not done right the first time. After bringing it back it was finally fixed but service was slow. Customer Service was great. Car Service was not done right the first time. After bringing it back it was finally fixed but service was slow. Customer Service was great. More
by Gs
Verified Customer
September 19, 2018
great place to buy a car bad place to get car serviced We have purchased a vehicle from this place which was great!this last past experience was horrible and we will not be getting our vehicles serviced he We have purchased a vehicle from this place which was great!this last past experience was horrible and we will not be getting our vehicles serviced here again. We had 2 vehicles receiving serviced here over the last to week.the first vehicle was serviced in a timely manner with just a oil change which was complimentary.after that sense we were paying out of pocket for our other vehicle they played on that and started giving us the run around and coming up with rediculios prices and once they said the car was ready on 3 separated occasions when we arrived to pick up our car they let us sit in the waiting room 30 min before they said something else was wrong and had to buy some new part.on 3 separate occasions.mindful that each 3 times they did that I asked did they provide a free rental car for the inconvenience because we had 4 children's and they said unfortunately we don't .the last time I asked about a rental car they purposlessly waited on a Saturday until the rental car place was closed and then said they could call for a rental Monday if we wanted! All they cared about was getting played and tacking on extra fees and not about us getting back and forth in the process. Through this whole process I talked to 2 mangers bob and Brian and Melinda was the service person handling or service.she sounded irritated and rude every time she talked to us if she did call and Bob and Brian went to nice also (very none shalant).the first time with the oil change bob was really nice but the next time he was not,he just acted like he didn't care.and at the end if the day there ended up being something else wrong with the car and we ended up having to pay them for there services and get the problem fixed at another dealership because we were tired of the run around ,it was like they would say the car was ready we would get there then they would try to fix the car and then say no something else is wrong with it. More
by celestejackthomas
Employees Worked With
Melinda hopper,Brian? bob? Chris ?
September 18, 2018
Excellent service Craig was excellent when diagnosing my vehicle issue. He was smart, friendly and provided options. I will be back in next week to get my repairs! Love Craig was excellent when diagnosing my vehicle issue. He was smart, friendly and provided options. I will be back in next week to get my repairs! Love the landers dodge crew! More
by LSULLIVAN29
Employees Worked With
Juan Carlos
September 18, 2018
Larry is the best tire guy Larry the tire guy is always so helpful and polite. He really takes his time to ensure the customer is satisfied. That’s what it’s all about. Larry the tire guy is always so helpful and polite. He really takes his time to ensure the customer is satisfied. That’s what it’s all about. More
by scottrl314
Employees Worked With
Larry
September 18, 2018
Takes too long and untrustworthy I made an appointment and dropped my car off early. When I hadn’t heard back nearing the end of the day, I called Craig Noteboom, my service advisor, I made an appointment and dropped my car off early. When I hadn’t heard back nearing the end of the day, I called Craig Noteboom, my service advisor, so said he’d get back to me with an update ASAP. The next day I still hadn’t heard anything, when I called up there Craig told me that there were other cars they had to take car of first- so what’s the point of having an appointment? A week later, they said it’d be a $700 fix. I got my car back and it still had the exact same problem. I took it back. They had my car two whole weeks before I heard back from Craig this time. At this point I had no trust with this service department or advisor so I picked my car back up. I will never recommend anyone go here for anything. More
by SOMERLY.CRAWFORD
Employees Worked With
Craig Noteboom , Austin Vann
September 17, 2018
Awesome service team, Geovany took great care of my Jeep. From the girls at the check in desk that got me in a back up car to the guys in the shop they took awesome c team, Geovany took great care of my Jeep. From the girls at the check in desk that got me in a back up car to the guys in the shop they took awesome care of us! More
by BENNIE_AND_VICKIE
Employees Worked With
Geovany Valenzuela
September 15, 2018
Service We were pleased our battery was covered under warranty. The dealership was very busy so took an extra day to get our van back. Would have preferred a We were pleased our battery was covered under warranty. The dealership was very busy so took an extra day to get our van back. Would have preferred a little more communication. More
by therhudes
Employees Worked With
Craig in service
September 15, 2018
Great Service Department The primary reason we keep coming back to Chrysler/Dodge products is the dependability and we have been fortunate to have Service Departs like the one The primary reason we keep coming back to Chrysler/Dodge products is the dependability and we have been fortunate to have Service Departs like the one at Steve Landers. There employees are always a pleasure to work with from the Service Desk to the Accounting Office. I just can't she how they could get much better. The outlined exactly what needed to be done, gave us an estimate of the time required, and met that schedule. "Danny Said", get yourself on down to Steve Landers if you want a great deal on a vehicle and a service department that is a pleasure to work with! I think all the folks we have done business with at Steve Landers actually enjoy their respective jobs and express that attitude in customer service! More
by ROADKILL98
Employees Worked With
Melinda Hopper, at the service desk and the two young ladies in accounts recievable whose names I don't remember.
September 14, 2018
Thank you I got new tires and had great service. Craig took care of me in the service department and I had two great shuttle drivers, Myron and I didn’t catch t I got new tires and had great service. Craig took care of me in the service department and I had two great shuttle drivers, Myron and I didn’t catch the other guys name. Thought the texting feature was really nice so that you felt connected. Thanks everyone! More
by Ll
Employees Worked With
Craig Noteboom (service), Myron (shuttle)
September 14, 2018
Excellent Larry was excellent. He took time to listen and then explained the process. Afterwards he explained what had been done and made sure I understood. Oth Larry was excellent. He took time to listen and then explained the process. Afterwards he explained what had been done and made sure I understood. Other staff were helpful as well. Thanks to all of you. More
by rjoytt
Employees Worked With
Larry
