Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Worst place ever. Took over a month to figure out my car issue and then $1200 and three house later I was calling a tow truck to come get me again. Ended up having to put my Jeep on a trailer and have it ta issue and then $1200 and three house later I was calling a tow truck to come get me again. Ended up having to put my Jeep on a trailer and have it taken back to my home town to be fixed. Do not recommend this place. Will screw you over and very rude. More
I've always had a pleasant experience bringing my Jeep here. They're always honest and up front about what I may or may not need. Teresa Yargee is just awesome at her job and I would highly recommend usin here. They're always honest and up front about what I may or may not need. Teresa Yargee is just awesome at her job and I would highly recommend using this dealer for services! More
Dealership addressed the issue. Kept me advised on a daily basis of the status of when the assessment would occur and approximate time the issue would be resolved. Will continue to use the dealership f daily basis of the status of when the assessment would occur and approximate time the issue would be resolved. Will continue to use the dealership for any additional issues with my Jeep. More
I was able to get new lugs nuts and my tires rotated and they didn't even charge me for the lug nuts. Always great service. they didn't even charge me for the lug nuts. Always great service. More
Handled my recall quickly and efficiently. Everyone in the dealership was super nice when passing by in the waiting area. It was an overall great experience! the dealership was super nice when passing by in the waiting area. It was an overall great experience! More
Great work and very kind. Kept me informed of what was wrong with my vehicle by calling me and texting me. Answered my questions about what was wrong with my car after I picked it up as well wrong with my vehicle by calling me and texting me. Answered my questions about what was wrong with my car after I picked it up as well More
Good experience. I will continue using for my routine maintenance needs. Not sure why I need to use 25 words when 11 said all that needed to be said. maintenance needs. Not sure why I need to use 25 words when 11 said all that needed to be said. More
I had a hard case with my check engine light continually returning. They kept at it and give them credit it’s stayed off. The service crew keeps busy so I understand that staying on top of communication can returning. They kept at it and give them credit it’s stayed off. The service crew keeps busy so I understand that staying on top of communication can be tough. Appreciate the patience and grit to get my issue resolved. More
Called and said my truck was ready, invoice said there was a multi point inspection but yet the bolts on my truck were stripped when I got my truck back and something else went wrong. If there was a multi was a multi point inspection but yet the bolts on my truck were stripped when I got my truck back and something else went wrong. If there was a multi point inspection then why weren’t the bolts checked and any other issues before I was told it was ready. More
We came in to buy the Mopar top of the line extended warranty. I asked my friend, Randy Underwood, about it. He hooked me up with Ricky Kirby. Randy was great, Ricky not do much. It took over TWO HOURS warranty. I asked my friend, Randy Underwood, about it. He hooked me up with Ricky Kirby. Randy was great, Ricky not do much. It took over TWO HOURS for us to purchase the warranty. Ridiculous. I was paying it outright, no financing needed. More