Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
We were traveling from Minnesota to Texas when we started experiencing loss of power on our truck. We had planned on stopping in Norman that night so we called Landers explaining our problem. Their serv experiencing loss of power on our truck. We had planned on stopping in Norman that night so we called Landers explaining our problem. Their service department was closed at that time but we were told the service department opened at 7am. We got to the dealership at 7am was were immediately greeted by Teresa. We explained what we were experiencing with the truck and that we were from out of town. Teresa told us most techs came in at 8am and that she would get someone on it as soon as they got in. Expecting the worst we were very pleased that after coming back from breakfast the tech had diagnosed the problem and had our truck fixed. We were back on the road by 8:30am. We were very pleased with our experience with the Landers service department and especially Teresa who was very understanding of our situation and getting us back on the road so quickly Thank you Gary and Carolyn More
Braxton is top shelf! Dealership staff is great! I completed all the BG maintenance services and a few repairs from the hail storm. All was completed in one day. Great job! completed all the BG maintenance services and a few repairs from the hail storm. All was completed in one day. Great job! More
They were great and went above and beyond to find the part and get us back in business! Took a little longer that we wanted, but they were great. part and get us back in business! Took a little longer that we wanted, but they were great. More
I was able to make an appointment, get the car in quickly, and they fixed the problem fast and for a reasonable amount. Nice people to deal with. quickly, and they fixed the problem fast and for a reasonable amount. Nice people to deal with. More
Had excellent experience with Aaron Challis getting the parts we needed and installed promptly, after original order was not correctly placed by us. Thanks Aaron parts we needed and installed promptly, after original order was not correctly placed by us. Thanks Aaron More
Great service department. Friendly people in all areas. Finished service ahead of schedule. Always easy to schedule an appointment. First rate dealership. Will buy there again. Finished service ahead of schedule. Always easy to schedule an appointment. First rate dealership. Will buy there again. More
When I have had to take our vehicle in for service I appreciate the great customer service that has been provided by Genifer and other employees I have encountered. appreciate the great customer service that has been provided by Genifer and other employees I have encountered. More
Always great service and friendly people! He even volunteered to get under the seats and find my lost key fob. I would recommend making an appointment before arriving but either way, they will take volunteered to get under the seats and find my lost key fob. I would recommend making an appointment before arriving but either way, they will take fine care of you. More
Braxton was great and really helpful. I was in a pinch due to a previous dealership making an error and he was able to help me out when the other dealership was difficult to get ahold of. due to a previous dealership making an error and he was able to help me out when the other dealership was difficult to get ahold of. More