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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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June 25, 2021

Made appointment day before for Ram oil change and tire rotation. In and out service was great. Always a quick turnaround working with Aaron. Always a neat clean dealership More

by ssoutherlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

ssoutherlan Thank you for always servicing with us! I learn to be tidy and clean by the best. Thanks so much, Mike Evans General Manager

June 25, 2021

Had a great experience and great price. The sales lady was friendly and knowledgeable about what I needed and very helpful. Will be returning for my next oil change More

by crazycrothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Appreciate the kind review crazycrothers. We do our best to be friendly and knowledgeable to every customers situation, every time!!! All the best, Mike Evans General Manager

June 25, 2021

Perfect service every time. Friendly faces. Fast service and great prices. More

by MIKE4420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

MIKE4420 Thank you sir for you fair and accurate description of my dealership! All the best, Mike Evans General Manager 👊🏼

June 24, 2021

Very professional and helpful and easy to schedule my maintenance More

by SHARINEGRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
June 24, 2021

Everybody seemed friendly and helpful. I had questions about my vehicle and they were able to give excellent recommendations. More

by thespecgodofteamten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
June 24, 2021

The normal employees I deal with Genifer and Heath were out with personal reasons so I got transferred on two separate occasions to Aaron and Ricky and never heard back from them about my issues with my Je More

by bryce91fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Yandell, Ricky Kirby, Genifer Burnell, Aaron Challis
Jun 24, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I deeply apologize about our staff not returning your call. That is not something we practice nor do I agree with. These advisors work hard day in and day out working with many customers daily. That discussion will be made as a team. We appreciate you and your business which is why we covered half of the cost of a radiator. The loaner cars must be scheduled with our team in order to receive one. We have a set amount that is scheduled out daily and the hail storm took out half of those vehicles so our number of vehicle have been shortened quite a bit. Please reach out to me if needed so i can get you on a list to receive a loaner vehicle. Thank You, Jeremy Yandell

June 24, 2021

The best friendly group of people starting with the service advisor to the mechanic who explained in detail what my vehicle needed. I was also impressed with the cleanliness of the service department. More

by Ramblinman6655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Allbritten , Teresa Yargee, Genifer Burnell
June 22, 2021

Aaron is awesome. Always gets me taken care of quickly. More

by whortonou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
June 20, 2021

Customer Service rep Aaron Challis was outstanding, Aaron kept me informed throughout the service process. Aaron is a great front face for your dealership. I will return. More

by EDOWNEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
June 18, 2021

Another great service experience. The auto valet service was excellent. Great service and follow up throughout the process. Will be back for my next scheduled service. Thanks More

by quentinfilippo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
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