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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,092 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,092 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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July 31, 2022
After oil change, Jeep had oil leak. Not a drop before change. Took Jeep thru carwash, in case oil had been spilled during change. Still found oil leaking. Took Jeep back to get oi Not a drop before change. Took Jeep thru carwash, in case oil had been spilled during change. Still found oil leaking. Took Jeep back to get oil leak fixed. Lander's said they couldn't find oil leak. Got Jeep home and found it still leaking oil. More
by Buybye
Verified CustomerEmployees Worked With
Aaron Challis
Helpful July 31, 2022
Gen dealt with my cars warranty and was able to work it out for me. She was extremely helpful and persistent with the warranty company and is probably the only reason they ended up covering what they were out for me. She was extremely helpful and persistent with the warranty company and is probably the only reason they ended up covering what they were supposed to. More
by ah829
Employees Worked With
Genifer Burnell
July 31, 2022
Auxiliary switch was installed and works great. It looks like a factory installation. I was kept informed several times during the process. It looks like a factory installation. I was kept informed several times during the process. More
by charlesmooretx
Employees Worked With
Jeremy Yandell, Genifer Burnell
July 31, 2022
If I hadn’t had great service in the past, I might not be back. Whoever changed my oil drained it and never put new oil back in. Not sure what took two hours (they did replace filter but oil was bone dry back. Whoever changed my oil drained it and never put new oil back in. Not sure what took two hours (they did replace filter but oil was bone dry). Needless to say I took the back roads BACK to the dealship & they topped it off until I can come back for an actual oil change..... $225 and hopefully no long-term damage. More
by IntegritySteel&Concrete
July 31, 2022
I was really appreciative of the promptness of the service of my vehicle, despite the nationwide supply issues. The staff were very friendly and quick to answer any questions I may have had. Thank service of my vehicle, despite the nationwide supply issues. The staff were very friendly and quick to answer any questions I may have had. Thank you! More
by tracythorntonjackson
July 31, 2022
Although they did not have the part as they said and I had to keep my Jeep overnight only to pick it up with codes still in it, then they wanted it the next morning also and it was another half day. The t had to keep my Jeep overnight only to pick it up with codes still in it, then they wanted it the next morning also and it was another half day. The time it took talking to the warranty people took way to long and should not reflect on the local service. But should be held accountable for the delays themselves... More
by jds196401
Employees Worked With
July 30, 2022
First time here to change the oil, the service is very friendly, will come back next time friendly, will come back next time More
by Cindychenou
Employees Worked With
July 30, 2022
Excellent service. I look forward to future visits with Landers. Having loaner cars would be my only request I look forward to future visits with Landers. Having loaner cars would be my only request More
by LOOKOUTBELOW60
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis, FORREST SINGLETON
July 30, 2022
Had appt for 2 weeks for brakes. Was told 1 1/2 hours so I waited. 5 1/2 hours later I left. They didn’t even have the brakes in stock Was told 1 1/2 hours so I waited. 5 1/2 hours later I left. They didn’t even have the brakes in stock More
by stephguppy
Employees Worked With
July 30, 2022
Nice and friendly service for my jeep. I've really only used them for oil changes so far. My only issues is that they are a bit slow for that kind of simple service. I've really only used them for oil changes so far. My only issues is that they are a bit slow for that kind of simple service. More
by bobainsworth
Employees Worked With
Aaron Challis
