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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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June 27, 2021

Brought Jeep in for service, found ABS module had gone bad, they got part in and fixed my jeep in a timely fashion. Service dept does a great job More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thanks Rob! It means so much to us when the happy customers take time to leave a review. All the best, Mike Evans General Manager

June 27, 2021

The service department seems to be getting worse with their quality of service. Minor details are forgotten. Losing trust with them. More

by jason.s.hensley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genifer Burnell
June 27, 2021

The employees were very kind and helpful! Got me in very quickly and even added on a discount as the cherry on top! Excellent service. More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much Julia. We give it our all to be kind and helpful to everyone. All the best, Mike Evans General Manager

June 27, 2021

Had a deadline to get warranty work finished one day before leaving on vacation. Jeremy and Braxton both came through and got us on the road More

by POWAR1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
Jul 02, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We appreciate you choosing us to be your servicing dealer. We do our very best to make sure all guests are safe and well taken care of. I am so happy Braxton and I were able to get the issues fixed and covered in time. Thank You Jeremy Yandell Service Director.

June 27, 2021

Good service. Braxton was cool and he was helpful in explaining everything More

by Hdbdbja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hdbdbja you are correct. Great Service and giving all the information to you the customer is our goal! Braxton does think he is cooler than the other side of the pillow. All the best, Mike Evans General Manager

June 27, 2021

The most kind and helpful staff they’re all about quality caring customer service . Cant thank them enough for prompt customer service! More

by sonyamenefee66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Wixom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Tony Hernandez, Genifer Burnell, Aaron Challis
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for the kind words Sonya. You are such a pleasant and happy customer. Cant wait to see you again!!! All the best, Mike Evans General Manager

June 26, 2021

Repair didn’t work and they’ve damaged a piece by the wined shield. Customer Service was awesome! More

by Cdrobinett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genifer Burnell
June 26, 2021

Great service! I like the customer service in the service department especially, Genifer and Heath are great, and Ryan in parts! I look forward to bringing my truck’s back. More

by willtwijnstra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Ryan, Genifer Burnell
June 26, 2021

Friendly, fast and professional service department. This is the only place I go for service. More

by HGBURNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
Jun 29, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

HGBurnell thanks for the review! I have a really solid staff in place to take care of all your servicing needs. All the best, Mike Evans General Manager

June 25, 2021

Aaron created me by name even though we didn’t know each other yet. He had all my information and gave me his card to call back to him directly. That is what I am looking for. More

by RICKB6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
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