Landers Chrysler Dodge Jeep Ram of Norman - Service Center

It took about a week, but my service rep helped get a loaner and was very helpful loaner and was very helpful More

The service advisor service tax and service manager and all the part people were very good I were all excellent all the part people were very good I were all excellent More

Repairs and Recalls done great.Everything handled as Repairs and Recalls done great. Everything handled as good as possible. Thanks for everything. Landers Chrysler Jeep Dodge has a great service depa Repairs and Recalls done great. Everything handled as good as possible. Thanks for everything. Landers Chrysler Jeep Dodge has a great service department Will be back More

I made an appointment for an oil change and had to wait 3hrs for it to be done. Parts not put back in place after. 3hrs for it to be done. Parts not put back in place after. More

Service took about 30 minutes longer than estimated (a total of 1.5 hours) which we had to sit and wait because we couldn’t even get a ride to the mall on the other side of the highway. Then I was told t total of 1.5 hours) which we had to sit and wait because we couldn’t even get a ride to the mall on the other side of the highway. Then I was told that they don’t offer courtesy rides on weekends which was a lie because I have had it done on multiple occasions and all on weekends! More

I haven't been to an auto service center in at least a decade until the last month or so. I ride motorcycles and have a really old truck that I seldom drive. My wife, on the other hand, has a late-mode decade until the last month or so. I ride motorcycles and have a really old truck that I seldom drive. My wife, on the other hand, has a late-model, high-end vehicle that, although still under warranty, costs hundreds of dollars every time she takes it to the shop for service. (I'll leave the car and dealership anonymous.) Then, about a year ago, I bought a new Dodge Ram van from a dealer in Oregon. I was getting ready to go on a two-week trip in early June when, just a few days before I was scheduled to leave, the van broke down. I contacted Landers, they had it towed in and repaired in one day. Zero cost to me. They did, though, scratch a door up a bit, which they pointed out. Knowing that I was leaving, they told me to bring it back after my trip and they'd repair the damage, which I did last week. I also asked them to change the oil and rotate the tires. I picked the van up last night, the door is like new, and they waived the cost of the oil change and tire rotation costs were waived. I wonder if they'll work on my wife's vehicle? More

Excellent customer service, knowledgeable staff, very pleased with the scheduling and the time from drop off to pick up, received text and phone call when service was completed. pleased with the scheduling and the time from drop off to pick up, received text and phone call when service was completed. More

Took longer than I anticipated given I had an appointment for something fairly minor. Shop was clean and Braxton was polite and courteous. Smooth transition. for something fairly minor. Shop was clean and Braxton was polite and courteous. Smooth transition. More

Dealership had the part I needed in stock. Wait time wasn’t too bad. They had lots of water, vending machines, and restrooms. Staff were very nice and knowledgeable. wasn’t too bad. They had lots of water, vending machines, and restrooms. Staff were very nice and knowledgeable. More

Friendly, but busy. Was keep informed on progress. Repairs were fairly quick once problem was located. So far have no issues with vehicle, everything works as it should Repairs were fairly quick once problem was located. So far have no issues with vehicle, everything works as it should More