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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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July 09, 2021
Great customer service from the front desk standpoint. However, the last two times I have taken my vehicle in, a part has been broken during service. Recently oil housing adapter cracked while removing oi However, the last two times I have taken my vehicle in, a part has been broken during service. Recently oil housing adapter cracked while removing oil filter and now it drips oil. Didn’t leak oil when I dropped it off for service. Quoted at $1000. Will not return until service department is fixed. More
by ccooksey0
Verified Customer
July 08, 2021
It was the best ! Keep up the great work !will recommend you to all my Family & friends! If ever asked who the best dodge dealer is ! you to all my Family & friends! If ever asked who the best dodge dealer is ! More
by okwolfeden@gmail.com
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Nathan Becker, Jordan Briner, Genifer Burnell, Aaron Challis, Kenneth Brown, Adam Deatherage, Ty Countess
July 04, 2021
Braxton was awesome. I came in after having problems starting my van, digitally saying bad key. Braxton checked if the recall had been serviced and the part was available. Braxton and service department starting my van, digitally saying bad key. Braxton checked if the recall had been serviced and the part was available. Braxton and service department got it out the same day so I wouldn’t be stranded. Service was greatly appreciated More
by Gail Huston
Employees Worked With
July 04, 2021
This dealership always creates a pleasant experience. They have a very helpful and prompt staff. The waiting area is very nice. Tv and refreshments are there for your pleasure while you wait. They have a very helpful and prompt staff. The waiting area is very nice. Tv and refreshments are there for your pleasure while you wait. More
by ROBERT.DAVIS7072
Employees Worked With
July 02, 2021
They serviced my vehicle in an appropriate amount of time. This is why I stay at the dealership when I make an appointment for it to be serviced. time. This is why I stay at the dealership when I make an appointment for it to be serviced. More
by ESASNETT
Employees Worked With
Genifer Burnell
July 02, 2021
I was told it would be done that day or the next morning. Took it on Tuesday and didn’t get back till following Monday Took it on Tuesday and didn’t get back till following Monday More
by Kharnett2018
Employees Worked With
July 02, 2021
I was really impressed the first time I brought the car in. This one we decided to use the pickup/delivery option. It started with the pickup being an hour late. Then we weren’t able to get the car anal in. This one we decided to use the pickup/delivery option. It started with the pickup being an hour late. Then we weren’t able to get the car analysis done that day so we had to leave it overnight. Then I had to reach out numerous times to get a status. The estimate seemed high on an maintenance light issue we have had since purchasing the vehicle. The other issue was we had to pay another $100 for analysis for the weird issue that was like a slipping transmission. It required an update. We had to this last time. Just a little frustrating that analysis and updates are not included when it is potentially a safety issue. More
by JDSTRICK9
Employees Worked With
