Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
The lady who wrote up my order was nice and helpful. It looks like everything was done as it should be. The waiting area was nice and clean and appreciated the coffee. I was disappointed it took as long a looks like everything was done as it should be. The waiting area was nice and clean and appreciated the coffee. I was disappointed it took as long as it did. I came in at 7 o’clock hoping to get out quickly. I was told it would probably be a little over an hour. However at almost 2 hours I went to check, saw my van waiting for me outside and asked about it. It was done but I had just not been called back to pay for it so I could leave. More
They did what no other shop could do, they found the problem then repaired it. When I left I felt sure going to Landers was the right thing to do. problem then repaired it. When I left I felt sure going to Landers was the right thing to do. More
Braxton was my service writer and he was great. He explained all my service options and listened to all my concerns. My Jeep was fixed in the time promised and I was happy with my overall experience a explained all my service options and listened to all my concerns. My Jeep was fixed in the time promised and I was happy with my overall experience at Landers. I also spoke with Mike Evans who was very helpful and explained what repairs and tests were done. Mike also offered assistance for future repairs. I really appreciate both of their help. More
Jesse went above and beyond in finding the issue with my truck and taking care of it and me. He is the best technician I ever dealt with truck and taking care of it and me. He is the best technician I ever dealt with More
Still haven’t heard back about my Jeep or my ram 3500. No one seems to follow through with what they say anymore. It’s sad. one seems to follow through with what they say anymore. It’s sad. More
Amazing customer service and treatment from everyone I had to deal with. Top notch! They went above and beyond taking care of me, and my vehicles needs, since I was there longer than expected! had to deal with. Top notch! They went above and beyond taking care of me, and my vehicles needs, since I was there longer than expected! More
Friendly customer service and jeep was ready on time! Very easy to book appointment online.I would recommend Landers to my friends and family. I also found a coupon online to use for my oil change and ti Very easy to book appointment online.I would recommend Landers to my friends and family. I also found a coupon online to use for my oil change and tire rotation!! More
They were all very kind and courteous throughout the service process. The help was timely on check in of my vehicle and giving me information on price and time of completion. service process. The help was timely on check in of my vehicle and giving me information on price and time of completion. More
They were very fast and friendly. I had a oil and filter change and was done in a little over an hour. I was a little disappointed that they didn’t have someone there that could look at my transmission and change and was done in a little over an hour. I was a little disappointed that they didn’t have someone there that could look at my transmission and see if it needed some kind of computer adjustment as it was surging some and pulling a lot, They apologized and said they were backloged till at least Tuesday of next week. I told them we were going to Branson which is very hilly and we are towing our boat. If it is still doing it after we get back home, I’ll make an appointment. When I went to pay they asked me if I wanted to purchase at a reduced price for either 2 or 3 changes. Of course I took advantage of the offer. More