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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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August 02, 2021
It’s a dealership.. i went in for an alignment, and when my vehicle was finished, I drove off and my street oh was SO messed up it was unsafe to drive. My steering wheel was turned almost 45 degrees to the my vehicle was finished, I drove off and my street oh was SO messed up it was unsafe to drive. My steering wheel was turned almost 45 degrees to the right and my car was driving straight.. but when I put my steering wheel dead center pulled hard to the left almost causing me to crash.. so I went back to tell them what was wrong, and they attempted to correct it. It’s a little better but still a couple of degrees off. Steering wheel will be dead center, snd still pull to the left... very VERY disappointed and angry. They wasted 7 hours of my saturday and $140.. More
by Silver_wind_jones
Verified CustomerEmployees Worked With
Teresa Yargee, Aaron Challis
August 01, 2021
This was my 1st time At Landers. (Mom Carol purchased car) I was greeted as soon as I locked up car. Gentleman was so nice offered me any and everything to drink then showed me to service desk. Lady at s car) I was greeted as soon as I locked up car. Gentleman was so nice offered me any and everything to drink then showed me to service desk. Lady at service desk was amazing. Greeted me with smile and courtesy. She rocked it I couldn’t have done it with heat and phones and people wanting this and that. My overall experience was definitely 5stars. There wasn’t an employee on that lot who didn’t have a smile and overall looked like they liked their job. I will be back to this dealership and I would recommend it. Thank u for ur kindness and great service. Cassandra Drury More
by Cassiedrury1
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
August 01, 2021
Everyone I was in contact with was more than professional .The young lady who checked me ecspecially , the gentleman at parts counter was more than efficient . .The young lady who checked me ecspecially , the gentleman at parts counter was more than efficient . More
by CSCALLOPS
Employees Worked With
Teresa Yargee
August 01, 2021
totally courteous, but took a WEEK to fix a simple DEF nozzle, under warranty, 2nd time DEF system left me stranded, so I was w/o my truck for a WEEK, and that was with an appointment in advance. nozzle, under warranty, 2nd time DEF system left me stranded, so I was w/o my truck for a WEEK, and that was with an appointment in advance. More
by KSIEVERS
Employees Worked With
Genifer Burnell
August 01, 2021
They took 4x longer than normal and then took a dozen calls over 4 hrs to try to even get an update. If I hadn't already financed services ahead of time, I'd never use Landers again. calls over 4 hrs to try to even get an update. If I hadn't already financed services ahead of time, I'd never use Landers again. More
by artisansound
Employees Worked With
Aaron Challis
August 01, 2021
It was pretty easy to make my appointment online and check in at the dealership. Teresa helped me save on future services and let me know in advance that they were a little behind schedule. Thanks for check in at the dealership. Teresa helped me save on future services and let me know in advance that they were a little behind schedule. Thanks for the excellent service Teresa! More
by Nailah
Employees Worked With
Teresa Yargee
August 01, 2021
Unprofessional people in the service department. Rude, uncooperative. Had to go to management outside of service for resolution. Service rep expecially were unprofessional. Didn't do what manager promised uncooperative. Had to go to management outside of service for resolution. Service rep expecially were unprofessional. Didn't do what manager promised. Didn't test work before trying to return my vehicle. Had to take back because initial problem was not repaired. More
by Babec1029
July 30, 2021
The folks at Landers took great care of me and my truck. I was in and out quickly. They are very professional and thorough. I would recommend them with out hesitation. I was in and out quickly. They are very professional and thorough. I would recommend them with out hesitation. More
by larrys_63
Employees Worked With
July 29, 2021
They were extremely helpful and provided more service that I expected. I literally said everything I needed to in 12 words. A bit annoying I have to add words. that I expected. I literally said everything I needed to in 12 words. A bit annoying I have to add words. More
by SCOTT.MAIORCA
Employees Worked With
