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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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August 08, 2021

They charged me a commission of $ 4000.00 dollars putting it in the financed balance to be paid and they told me that it was the interest payable it was a deception what a bad experience More

by RCOREA5
Recommend Dealer
No
Employees Worked With
Tony Hernandez
August 08, 2021

Use the Mopar app to set an appointment. Mopar app did not work nobody called the confirm. I called Landers that morning spoke with a representative who is still able to get me seen just not at my appoint More

by gtafoya6125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Challis
August 07, 2021

GENIFER IS AMAZING. SO HELPFUL. SHE REALLY GOES ABOVE AND BEYOND FOR HER CUSTOMERS. SHE IS SO KNOWLEDGEABLE AND EXPLAINS THINGS IN COMPLETE DETAIL. THANK YOU FOR YOUR HELP AND HARD WORK! More

by KENDRA.R.BARTON91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
August 07, 2021

very bad they said they fix my car they didn’t do anything they take 280$ for nothing im gonna posted on social media bul More

by bassamib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dunno, Teresa Yargee
Aug 09, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Bassamib I'm sorry to hear about your experience. If you would like to discuss further I would be happy to speak with you. Please feel free to reach out. Mike Evans, GM

August 07, 2021

Had an awesome experience with your dealership. Had a check engine light come on. They had it diagnosed, parts ordered, and repaired in less than a week. Excellent customer service and great overall e More

by Shaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech #380? That's what was on the invoice anyways, Genifer Burnell
August 06, 2021

I am very grateful for the warm welcome, the quick response and the service manager going above & beyond to make sure my Jeep was back to working properly. More

by heather.clanton77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Friendly and Professional Dealership Service center and easy to schedule appointments. Quick feedback and turnaround for getting your vehicle in line and finished with the needed services. Update on prog More

by DIRK.LENABURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Aaron Challis
August 05, 2021

I have had the absolute best experience with Landers. Braxton especially deserves recognition for his knowledge and assistance. He went out of his way to make sure my Jeep was set up safely and I underst More

by Knmo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Braxton was amazing. Took care of my needs as quick as he could. Wonderful service. I give a ten out of ten for friendliness and attentivness. More

by lisahonodel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

I've said it more than once, these folks really step up to help their customers. It's always a pleasant experience to deal with them. More

by Landersgurl2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
Aug 04, 2021 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Landersgurl2017 Awesome review. We aim to give everyone a pleasant experience every time! Aaron really gets a 1 star? Mike Evans, GM

Aug 05, 2021 -

Landersgurl2017 responded

ABSOLUTELY NOT!!! My internet choked on me suring the review... I'd give him 10 stars if I could!!

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