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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,093 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,093 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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Verified Customer
August 07, 2022
Braxton in the service department always takes good care of my 2020 Dodge Ram and I. He’s very responsive and communication is key when your truck is the shop. Thanks again, Braxton! of my 2020 Dodge Ram and I. He’s very responsive and communication is key when your truck is the shop. Thanks again, Braxton! More
by THOMASJPFEIL
Employees Worked With
August 07, 2022
The Lady who helped us out with getting our vehicle checked out was so thorough, helpful, and pleasant with us, I cant remember her name, maybe Jennifer? I'm not great with names. She deserves a raise checked out was so thorough, helpful, and pleasant with us, I cant remember her name, maybe Jennifer? I'm not great with names. She deserves a raise though, truly goes above and beyond for customers! Also Mike the Service Technician, was Absolutely Outstanding! He was extremely knowledgeable, honest, kind, and treated us like family. He worked his tail off to get our vehicle looked at and worked on as fast as he possibly could to help us out. Tony worked with communication with the Lady and Mike to make sure we were taken care of and updated regularly on the status of my vehicle, and they all 3 were very informative and gave their honest opinions on what our option were and what needed to be done. Also Les in the Finance Department went above and beyond and truly helped us out SO much and made the finance part so easy and smooth. I Never felt like I was being ripped off or only treated as a dollar sign, and got the best treatment and deal(S) anyone could ever hope to get. Truly amazing staff all around!!!!!! More
by Cannonbreanna
Employees Worked With
Mike in the service Department. , Tony Sangiovanni, Les Northam, Genifer Burnell
August 06, 2022
No hassle, performed my oil change in a timely matter and done ! No up selling, very professional job. done ! No up selling, very professional job. More
by turfcuts
Employees Worked With
August 04, 2022
Great costumer service. I had my scheduled date wrong. They were busy. They took care of it anyway! Thank you!! I had my scheduled date wrong. They were busy. They took care of it anyway! Thank you!! More
by BoyMom
Employees Worked With
August 04, 2022
Very personal and easy to deal with! They don’t try to push you into something you don’t want! They take time to listen and make sure your happy with your choices! They don’t try to push you into something you don’t want! They take time to listen and make sure your happy with your choices! More
by yandellaggie
Employees Worked With
Doug the buying Manager , Jeremy Yandell
August 03, 2022
Very quick and friendly service! I got my truck back much faster than I expected! I got my truck back much faster than I expected! More
by prarydog3
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis, FORREST SINGLETON
August 01, 2022
My vehicle has been in your shop 5 times to fix the same issue. The first time it came in I waited almost 2 months without air conditioning for your shop to receive an A/C compressor. I noticed a very bad issue. The first time it came in I waited almost 2 months without air conditioning for your shop to receive an A/C compressor. I noticed a very bad vibration/rattle after I got my vehicle back. About a week later the A/C quit working again. It has been in 4 times since then for the exact same reasons, air conditioner quit working and I've mentioned the rattle/vibration every time. Every time I got it back, the vibration wasn't fixed and my air conditioner died within a week due to an A/C leak. This last time your dealership offered me a loaner which I appreciate, but it's not the vehicle I'm making a $700ish payment on every month. It's been in your shop this most recent time for over a month for an A/C leak and vibration/rattle. I could understand the amount of time it's taking to repair if it were getting the engine or transmission replaced, but not for an A/C issue and vibration. I still don't think the air conditioner is working like it was when I got the vehicle even with the new compressor, not a 100% that the "new compressor" isn't faulty itself. I have not been impressed at all with my service. More
by Shaun
Employees Worked With
Genifer Burnell, Aaron Challis
