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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.2
2,093 Reviews

2,093 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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August 14, 2022

Braxton Stoneking and the service tech did an excellent job of determining the problem, water pump, and making a timely repair, at no cost. More

by MFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Gen and Jeremy are amazing! ! Came in last minute and they were able to help me out and were super nice and professional. Gen is very knowledgeable and is the best service adviso More

by Britney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Yandell, Genifer Burnell
August 13, 2022

Timely service, friendly staff, fair pricing, no hassles when it came to scheduling appointments or services. More

by Keetonwilleford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Great service that was responsive and accommodating. Did not get charged for anything extra. Shoutout to nick More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
August 11, 2022

Cory is a great mechanic. Teresa is good as well as Braxton for service advisors. I only gave 3 stars because after picking the truck up I noticed a clunk on the front passeng More

by Poorly treated customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory (mechanic - not sure of last name), Teresa Yargee
August 11, 2022

Service was great, updated me through my service and was done in a time manner! More

by tyler.enyeart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

I had the most incredible experience Tuesday morning. My advisor, Nicolas, went above and beyond to help. I was in town to move my daughter into OU for the first time when the battery on my diesel 2500 w More

by Darek Heath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Guillory
August 08, 2022

Fast efficient service. Took less time than anticipated and everyone was very friendly. Thanks again. More

by SOONERFANJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Too long of a wait to even get my vehicle in for an inspection, little to no communication, unless I initiated contact and even then, many times no one knew what was going on with my vehicle or parts, More

by denecoj95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genifer Burnell
Aug 08, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I sincerely apologize about the communication and inconvenience. We are working towards a better solution for out guests. Which includes having our texting app present on mobile devices and making sure out of office is selected when one of our advisors is not present that way it sends to message to an available advisors so we can get involved and figure out an update for you. If you ever need anything please reach out to me directly. Thank You, Jeremy Yandell Service Director

August 08, 2022

Everyone in the service department was friendly and helpful. The service was provided in a timely and efficient amount of time. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
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