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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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February 02, 2022

They were very patient in answering all of the questions that I had, and were easy to communicate with. More

by Amber Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

The service was amazing will be back for sure and tell my co workers and family More

by Pennygibson333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
January 31, 2022

The online check-in was easy and service was great from entrance to exit. Nice job! More

by charliebrodt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Excellent customer service! Would definitely recommend to family and friends. Price was a bit high. More

by Cara.Talafuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
Jan 31, 2022 -

Cara.Talafuse responded

Thank you!

January 30, 2022

The people were great, I appreciate how hard the people there were working. They were short handed with very few people. We had to wait for three hours for an oil change with an appointment, but we underst More

by TRACYWHITE315
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee, Aaron Challis
January 29, 2022

Great service and the appointment need to better on time but was able to get in and out More

by HEN.SCHAFFLER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
January 29, 2022

The people are great to work with. Always take care of you to the best of their ability! More

by DTARPLEY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
January 28, 2022

Took a bit longer than expected but so far so good. Clear communication and professional service. More

by Kenm78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

I had a great experience servicing my 2015 Jeep Grand Cherokee. Oil change was completed. Would recommend More

by michelle.sarah.ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genifer Burnell, Aaron Challis
January 27, 2022

No commutation with us during the 3 weeks they had our pickup. Would not return our phone calls. More

by 7258d52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Teresa Yargee, Jeremy Yandell
Jan 27, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

sorry to hear about your experience! I would like to speak with you about this situation more. Without a name on your review I have no way to search it unless you respond back to me. Vehicle waiting on parts? It's a global issue right now and we are doing our very best to get vehicles repaired timely. We try to communicate with our customers as often as possible but unfortunately our wait for parts takes weeks and sometimes longer. If you care to discuss further please reach out to me. Mike Evans, General Manager 405-801-4602

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