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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

3.9
2,095 Reviews

2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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February 10, 2022

I was told that it would take 1 hour and it took 3 hours, then had to take it back in immediately because my main screen was blank. This is the second time I was told it would only take an hour but it was 3 More

by OKIELITTLEBIT
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
Feb 14, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I'm so very sorry your wait time was longer than expected. We should have kept you informed if we had any unexpected issues while installing your back up camera. If you have any questions or concerns please reach out to me directly. Jeremy Yandell

February 08, 2022

Very good service, attention, and the time you did. Also I like you text me a message when the car was about to be ready More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
February 08, 2022

I wouldn’t recommend this service to anyone it was underwhelming and did not fix my issue More

by Hunter.isaacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hunter give me a call when you can. I would like to speak more to you about your issue that was not fixed. Mike Evans, General Manager 405-801-4602

February 06, 2022

Great to work with. Braxton always listens to the issues and works to find the best solution More

by Markglass21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

My experience here was amazing they got me into the car of my dreams and I am so happy with these guys they were very nice and welcoming and patient. More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Rodriguez, Raul Avila
February 05, 2022

Very expensive. Went somewhere else and saved $400 so felt like I was probably getting ripped off for being a female by myself. More

by ryanschatz5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Challis
Feb 05, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Whoa! Absolutely NOT! I'm happy you were able to find a repair shop to charge you less. Best of luck to you. Mike Evans, General Manager 405-801-4602

February 05, 2022

Great customer service and did a super job . Will be back for sure. Thank you for the nice waiting area, I enjoyed a water and watched some of a show I love! More

by tracyegerer37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
February 05, 2022

Clean. Very friendly and fast af work..made you feel like family and very well mannered More

by Hoggirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
February 05, 2022

Excellent customer service and attention to detail. Friendly staff and nice dealership waiting area with outstanding coffee machine. More

by Tony H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Genifer Burnell
February 02, 2022

I want to thank everyone at Landers of Norman for the best experience I have ever had at a dealership. They worked hard for me and got me what I was wanting and needed in a vehicle. I plan on coming ba More

by James Baggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Les Northam, Holden Wingo
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