Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Stolen from the backseat of my truck while in service 1. Bought $47,000 truck in July from this dealer. 2. Found oil leak only 10,000 miles last oil change was this dealership. 3. Took truck to servi 1. Bought $47,000 truck in July from this dealer. 2. Found oil leak only 10,000 miles last oil change was this dealership. 3. Took truck to service to find out why my new truck was leaking oil. 4. Told the oil filter was not tight. 5. Problem solved and new oil change $52.00. 6. Got in my truck the next morning to go hunting to find my hunting coat $120.00 and deer rattlers80.00 not in my possession any longer because someone at the dealership is a thief. 7. Left message for the service manager to call me about the theft at 4:00 am 8. No contact by 12 noon so I called them and waited on the phone for 10 mins for the Manager to get on the line. 9. Told they are not responsible for things left in vehicles. It must be company policy that stealing from customers is OK. More

Excellent Customer Service I was very pleased with this dealership and its customer service. Kasey was able to assist me and I highly recommend anyone who may be looking for a n I was very pleased with this dealership and its customer service. Kasey was able to assist me and I highly recommend anyone who may be looking for a new or used vehicle to visit David Stanley Dodge in Norman. The entire staff was knowledgeable and very helpful. More

Awesome guy Big T, also showed me where the service dept was because i had a we owe work to be done on my car. Nice guy Big T, also showed me where the service dept was because i had a we owe work to be done on my car. Nice guy More

Unique, Charismatic, and Spontaneous I have never been approached in such a subtle and respectful manner as well as your employee did today. It was a true pleasure today. I have never been approached in such a subtle and respectful manner as well as your employee did today. It was a true pleasure today. More

David Stanley Dodge A-one!! Chad Morris did an excellent job making sure everything was done correctly on my vehicle & I would definitely recommend David Stanley Dodge of Norman Chad Morris did an excellent job making sure everything was done correctly on my vehicle & I would definitely recommend David Stanley Dodge of Norman for any services needed. More

Poorest service ever received Usually when you make an appointment for service, you should be seen close to the scheduled time, not over 24 hours later. After not hearing from the Usually when you make an appointment for service, you should be seen close to the scheduled time, not over 24 hours later. After not hearing from the dealership for more than 25 hours, I called and spoke to service department to find out the status of my vehicle, only to discover it had not even been looked at by service personnel. About 6 hours later, I get a call stating what the problem they discovered was and the proposed fix action that would not happen until the next day. Fun enough, this very dealership had check off the 27 point inspection not even two months earlier stating that this was not a problem. So along with pencil-whipping the checklist, the service department caused the issue when I paid for a different service earlier. Needless to say, my vehicle will NEVER see the inside of this service department again. More

Absolutely Outstanding!! About 8 months ago, I brought my family in to David Stanley for a new vehicle. I have been pretty hesitant of dealerships and mostly shady tactics. Fr About 8 months ago, I brought my family in to David Stanley for a new vehicle. I have been pretty hesitant of dealerships and mostly shady tactics. From the moment I walked into this dealership they made me feel like thy wanted the best for me! I drove off the lot with a brand new vehicle and confidence in the deal. I think both sides got a fair and outstanding deal. Yesterday my brand new vehicle starts having problems, I take it to my local dealer and they give me the run around all while leaving me without a car to drive the entire day. I call Stephan my salesman from David Stanley and he tells me to bring up the Jeep and he will take care of me. When I arrive they set me up with a loaner, not just any loaner but a brand new car right of the lot. I really feel they truly care and go the extra mile to help with any issues or concerns you may have... Not just when the money is being passed but well after the transaction is complete! No wonder they have so many awards. They are absolutely outstanding! More

Awesome Chris Richardson was awesome, he made the experience fun and smooth. He was kind and a great salesman. I would recommend looking him up for your nex Chris Richardson was awesome, he made the experience fun and smooth. He was kind and a great salesman. I would recommend looking him up for your next purchase of a vehicle. The dealership it's self was a nice environment and everyone I came in contact with was very professional. Thanks again. I love the car. More

Save your self from aggravation I dropped a jeep for some minor warranty work after 6 days of hearing nothing I stopped by to check on it. I was told they haven't Ben able to get to I dropped a jeep for some minor warranty work after 6 days of hearing nothing I stopped by to check on it. I was told they haven't Ben able to get to it yet. 6 days is a little excessive in my opinion. I told they guy I would just take elsewhere and all he said was ok. I took it to Fowler and they jumped on my warranty work with no problem. You can tell when you walk in to stanley service dept. that it is chaotic and not organized period. Always go with your gut when you have a bad feeling it is for a reason. Never again David Stanley you are a bunch of clowns! More

Just gettin' an oil change I stopped just to get my oil changed in the 2012 Challenger I had purchased from them 2 years ago. While I waited, I was looking at newer models. Russ I stopped just to get my oil changed in the 2012 Challenger I had purchased from them 2 years ago. While I waited, I was looking at newer models. Russell came over and we began to look at all of them, and I told him if the price was where I needed it to be, I'd trade. He accommodated, and now I am in a 2014 Challenger. More