Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Great device department. The service department is always courteous and timely. I feel confident in bringing my car to them. They make recommendations for future service also The service department is always courteous and timely. I feel confident in bringing my car to them. They make recommendations for future service also so that I know what to expect the next time I visit. More

Came in for regular maintenance. The rep was very courteous, friendly and knowledgeable and told me of what is required on my next service call.in the very near future. The rep was very courteous, friendly and knowledgeable and told me of what is required on my next service call.in the very near future. More

Came in for regular Maintenance. I cant say enough about the man that waited on me. He listened to everything I had to say. Got me in and out quicker then I have in 2 1/2 years. He wa I cant say enough about the man that waited on me. He listened to everything I had to say. Got me in and out quicker then I have in 2 1/2 years. He was super nice, and told me when I come back to get my seat fixed he wanted to be there. Great service!!!! More

Scheduled Oil change The rep was courteous and knowledgeable and answered all of my questions. The waiting room was clean with a nice television. The rep was courteous and knowledgeable and answered all of my questions. The waiting room was clean with a nice television. I didn!t like the coffee machine or the coffee. More

Awesome In the past I have brought my cars from there when it was trivis chysler . I have deal with Mr. RUSSELL AND NOW It's David Stanley Mr. Russell has bee In the past I have brought my cars from there when it was trivis chysler . I have deal with Mr. RUSSELL AND NOW It's David Stanley Mr. Russell has been awesome to work with and since I have always brought my cars to get my service done there and at first I was dealing with Antonio and has move on and I deal with Anthony in service and now the last time I deal with Keith they all are awesome. Can't beat they customers service. More

Great Service My experience was great. The service representatives handled the process professionally, however, I was mistaken on one of the services, which I was n My experience was great. The service representatives handled the process professionally, however, I was mistaken on one of the services, which I was not expecting a reduced cost, More

Great Service The service David Stanley Dodge is always top notch. Any service or repair work I've had done there is always high quality and usually completed faste The service David Stanley Dodge is always top notch. Any service or repair work I've had done there is always high quality and usually completed faster than promised. Every service technician who has waited on me has always been friendly and helpful. I live in McAlester and I drive 120 miles to this dealership for all of my cars needs. More

Slow Service dept For the 2nd time, I took my Jeep in for routine maintenance and the service department has taken more than three hours to service my vehicle. Three ho For the 2nd time, I took my Jeep in for routine maintenance and the service department has taken more than three hours to service my vehicle. Three hours for a basic oil change, tire rotation and tire change! Three hours!! I could pull my own engine in that amount of time! The staff is quite friendly but those mechanics must be operating under the influence of "I'm taking my time" medication. And for the price they charge, they don't even give a courtesy vacuuming! This is the last time I take my Jeep there. I work nights and they cut too deep into my sleep time!! More

worst dealership ever encountered If I have to deal with this place for service, will never buy another Jeep. I love the vehicle: this is my 4th Jeep. But this is the worst service ev If I have to deal with this place for service, will never buy another Jeep. I love the vehicle: this is my 4th Jeep. But this is the worst service ever. Had an appointment for a Wednesday at 9:00 am. Told me about 4pm they figured out what was wrong but didn't have time to fix it though they had the part in stock. Took it back on Friday at 9:00 am, with an appointment. Called me, couldn't have back till 4 pm Saturday. Called them at 3 pm. They picked me up. Then I waited in a cold work area till 6:30!!! At 5:30 they told me "just had to replace a plug-in part". They didn't" even start that warrenty repair until an hour and a half after they promised I would get it back. They had the vehicle 3 full days, charged $976.00, and the only excuse? I didn't start it soon enough". When I told the guy "you have had it this time for 2 full days, the response was "well, I had couple others to do first." Really? Then why did I make an appointment? This dealership provided good service till David Stanley took over. Never will I buy another vehicle from a dealership he runs!!!! More

Great customer service Gabriel Tucker is a very excellent employee. He answered all of the inquiries we had and provided excellent customer service. He appeared to genuinely Gabriel Tucker is a very excellent employee. He answered all of the inquiries we had and provided excellent customer service. He appeared to genuinely care and provided positive energy that should be exemplified from every employee, in my opinion. More