Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,094 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Experience I dropped car off today speedy service and well taken care of, alignment is fixed and tires got balanced I appreciate Justin and Garrett very much For I dropped car off today speedy service and well taken care of, alignment is fixed and tires got balanced I appreciate Justin and Garrett very much For Taken Care of problem 😊 More
Great Experience Shout out to Keith, Braxton, and Bri. Keith was great at scheduling me in on Monday when I called over the weekend. Braxton was excellent at t Shout out to Keith, Braxton, and Bri. Keith was great at scheduling me in on Monday when I called over the weekend. Braxton was excellent at taking care of me when I showed up for the appointment, and listening when I explained the issues with my vehicle. Brianna was quick and efficient at setting me up with a courtesy vehicle. All in all it was a great experience, you’ve gained a valuable customer. More
Basic service Landers has the best staff in the service department. They are always friendly and helpful. Anthony is great! Garrett has really stepped up and shown Landers has the best staff in the service department. They are always friendly and helpful. Anthony is great! Garrett has really stepped up and shown so much growth with knowledge and experience. I won't take my car anywhere else. More
Quick & Reliable Great service and very quick! I have been to other Dodge dealers in the OKC metro area and it takes for ever to get in and service is long. Great service and very quick! I have been to other Dodge dealers in the OKC metro area and it takes for ever to get in and service is long. More
This place is trying to make money before you even make it t Tried to get a bad Tire fixed that they sold me on a brand new $80,000 truck and all they could do was tell me Chrysler does not have a warranty on yo Tried to get a bad Tire fixed that they sold me on a brand new $80,000 truck and all they could do was tell me Chrysler does not have a warranty on your tires less than 40,000 More
Epic Problems It a power train warranty repair. Cylinder 8 rocker failure, and the cam was damaged. It was assembled incorrectly (I didnt make it a mile away, new c It a power train warranty repair. Cylinder 8 rocker failure, and the cam was damaged. It was assembled incorrectly (I didnt make it a mile away, new check engine light, cylinder 4). Do a new head was ordered, installed, I drive off and more check engine lights. We are going on approx. 4 weeks now. To make matters worse, another customer backed into my Jeep. Therefore, it needs body work, and service for the same problems that started almost a month ago. I honestly would just like a drive a functioning vehicle. It's a SRT Grand Cherokee and my loaner was a Grand Caravan. The staff are friendly, but competance comes into question. I know no one remembers the missing fan shroud cover that was not attached properly, got torn up by my belts, and later replaced (3 visits)..it missing again and the tech said it never was there (that was the water pump self destructing and stranding me incident). To add insult to injury, the coolant line was also leaking (afterwards) and my car reaked of coolant for 2 weeks. I figured it out myself and fixed it with a new pipe clamp. More
Great Service Center We had a problem with our shifter that had been "fixed" 3 years ago on a brand new Grand Caravan. The problem came back and we took it in with all th We had a problem with our shifter that had been "fixed" 3 years ago on a brand new Grand Caravan. The problem came back and we took it in with all the documentation. They worked on it for 2 weeks to get it to occur again and saw the problem twice. They really worked hard to fix this for us and really spent the time needed on it. We are so happy to have our car back again and really trust them to do a real professional job on any fix needed in the future. Both Justin and Braxton called us with updates and kept us in the loop and worked hard to find the problem. More
Recalls Great service, cruise control reprogrammed. Would definitely recommend Landers. Waiting on safety recall U50 Changed oil & filter Rotated tires Great service, cruise control reprogrammed. Would definitely recommend Landers. Waiting on safety recall U50 Changed oil & filter Rotated tires f Garret was very knowledgeable and helpful. More
Coming in for a recall I had no problems. It was all quick (I just waited for 15 minutes) and free. Teresa was cordial and friendly. It is always pleasent to visit Landers! I had no problems. It was all quick (I just waited for 15 minutes) and free. Teresa was cordial and friendly. It is always pleasent to visit Landers! More
Service was great I had scheduled an appointment but due to circumstances, I was early for my appointment. The service department did their best to get me in early and I had scheduled an appointment but due to circumstances, I was early for my appointment. The service department did their best to get me in early and my car serviced. I appreciate the excellent service. More