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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.1
2,094 Reviews

2,094 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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July 16, 2018

Experience I dropped car off today speedy service and well taken care of, alignment is fixed and tires got balanced I appreciate Justin and Garrett very much For More

by tspratt28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Frank, Garrett Chesnut
Jul 16, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hi there--we’re sorry to hear your experience with our service department was not up to par and we’d like to make sure you’re taken care of. If you can give our Director of Customer Relations Katy Dornan a call at 405-321-8228, we would greatly appreciate it.

July 16, 2018

Great Experience Shout out to Keith, Braxton, and Bri. Keith was great at scheduling me in on Monday when I called over the weekend. Braxton was excellent at t More

by Jeremie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, Brianna
Jul 17, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Jeremie, thanks so much for the positive review! So glad to hear our service team got you taken care of in a quick and efficient manner. Please let us know if you ever need anything!

July 15, 2018

Basic service Landers has the best staff in the service department. They are always friendly and helpful. Anthony is great! Garrett has really stepped up and shown More

by Beth0471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Busick, Garrett Chesnut
Jul 16, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Beth--we sincerely appreciate you taking some time to leave a review! So glad to hear our Service Department has been taking care of you, and please let us know if you ever need anything else.

July 14, 2018

Quick & Reliable Great service and very quick! I have been to other Dodge dealers in the OKC metro area and it takes for ever to get in and service is long. More

by JC777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Frank, Teresa Yargee
Jul 16, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hey there--thanks so much for the 5-stars! We're thrilled to hear your service experience was super quick. Please let us know if you ever need anything!

July 13, 2018

This place is trying to make money before you even make it t Tried to get a bad Tire fixed that they sold me on a brand new $80,000 truck and all they could do was tell me Chrysler does not have a warranty on yo More

by mmpconcessions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Chesnut
Jul 16, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hello, and thanks for taking some time to leave a review. We’d like to get to the bottom of your issue, so if you could give our Director of Customer Relations Katy Dornan a call at 405-321-8228, we would greatly appreciate it.

July 13, 2018

Epic Problems It a power train warranty repair. Cylinder 8 rocker failure, and the cam was damaged. It was assembled incorrectly (I didnt make it a mile away, new c More

by JEEPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Busick, Garrett Chesnut
Jul 16, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hello, we’re so sorry to hear about your negative experience with our service department and would like to make sure everything is taken care of. At your earliest convenience, please give our Director of Customer Relations Katy Dornan a call at 405-321-8228. Thank you.

July 13, 2018

Great Service Center We had a problem with our shifter that had been "fixed" 3 years ago on a brand new Grand Caravan. The problem came back and we took it in with all th More

by Adam Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Frank
Jul 16, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Adam--so happy to hear our service team made sure you were taken care of. Please let us know if any other issues arise! Take care.

July 12, 2018

Recalls Great service, cruise control reprogrammed. Would definitely recommend Landers. Waiting on safety recall U50 Changed oil & filter Rotated tires More

by Blackjack1$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Chesnut
Jul 12, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hi there, and thanks for the 5 stars! So happy to hear about your positive service experience here at Landers and we hope you'll stop by sometime soon. Take care!

June 29, 2018

Coming in for a recall I had no problems. It was all quick (I just waited for 15 minutes) and free. Teresa was cordial and friendly. It is always pleasent to visit Landers! More

by gazevedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
Jul 02, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Hi there--thanks for taking some time to leave a review! So glad to hear your service experience was efficient and timely, and we hope you'll stop by again soon!

June 28, 2018

Service was great I had scheduled an appointment but due to circumstances, I was early for my appointment. The service department did their best to get me in early and More

by PA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Busick
Jun 28, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the 5-star review! Customer service is always our top priority and we're so glad to hear our service team went above and beyond to make sure you were taken care of. As always, please let us know if you ever need anything!

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