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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.1
2,093 Reviews

2,093 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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September 11, 2022

Took my wife’s keep in for oil change and fix left fog light when I got it back left fog light worked but right one was out not very good checking finished work now I have to bring it back More

by G.charlie
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who she talked to
September 09, 2022

Performed required maintenance in time expressed. Advisor was professional and courteous. Called when service was completed More

by mtpenergy2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Challis
September 09, 2022

Brought my truck in for Analog speedometer problem. They determined it was a computer problem (Referred to as ‘A Cluster’-no seriously called a Cluster) They sent it off for a new one and it was in in More

by JSPRATT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
September 09, 2022

Quick and professional service with a staff that was friendly and informative about the work and time to complete it More

by Randy Grotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
September 07, 2022

Missing items upon receiving car back. No call back when messages left. Hard to schedule. More

by Caravan camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas
Sep 08, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Caravan camper our service manager will be reaching out to you tomorrow. Sorry for the inconvenience.

September 06, 2022

Still waiting on parts ordered 10 weeks ago! ! People great, service nt so great. Boo!! More

by Jayco29redhawk
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Genifer Burnell
Sep 09, 2022 -

Landers Chrysler Dodge Jeep Ram of Norman responded

I do apologize about the parts delay. The availability of parts is solely on the Manufacturer in which we have no control over. There is a national crisis with not just this brand but so many more companies and manufacturers with these same issues. We are doing our absolute best in getting every part needed as soon as we can. I do not feel as this is a fair assessment of our dealership in which this review only pertains to. If you have any questions please feel free to reach out to me. Thank You, Jeremy Yandell

September 04, 2022

It was an okay experience. Since I booked it through the Jeep app, the first customer service rep couldn’t assist so I had to wait for someone else nor where they even tracking More

by Justlivinglife32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
September 03, 2022

I had an appointment in which my car sat at the dealership for several days before even being looked at. It seemed as though the tech only looked at one thing a day. Them saved the most urgent repa More

by caseybeaver7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2022

Nice people, don’t get me wrong, but totally screwed up a transmission cooling line recall repair. Every time you try to get a repair done they are two weeks out. The last repair I needed done I went to Fron More

by STXFX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
September 03, 2022

This has been the best dealership that I have had the pleasure of being a customer of. Service is always top notch and they go above and beyond! More

by DAndre Malone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Yandell, Genifer Burnell