Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Flat out lied I have an A/C problem. Within two weeks of having my oil changed and maintenance done I developed an a/c issue. I took it in, and long story short, an I have an A/C problem. Within two weeks of having my oil changed and maintenance done I developed an a/c issue. I took it in, and long story short, and $250+ later, they told me my car was perfect. They did not find anything work and there was absolutely no leaks found. They said my freon evaporated. My extended warranty didn't cover the recharge. I spoke with another mechanic (one class away from master mechanic status), a mechanical engineer, and a person with 30+ years as an a/c repairman. They all said that was impossible as the freon is sealed. The only way for it to get out is through a leak or if someone let it out. And since LANDERS said there was absolutely no leaks, that leaves me to believe someone sabotaged my car. And oh BTW it began maki g the same noise the very next day after picking it up. The dealership had my car for two full days, drive it 7 miles and claimed there was nothing wrong with it. The original cost was quoted at $312.74 but when I told them their explanation didn't make sense, they immediately reduced the bill by $50. I just wanted my car back at this point, paid and left. Oh, and I really don't appreciated being spoken to condescendingly for asking for answers to my questions. More

Terrible Every time I go for whatever service I find I have been lied to on different things that I was told was covered under warranty. Than I had to replace Every time I go for whatever service I find I have been lied to on different things that I was told was covered under warranty. Than I had to replace a battery that was only 3 years old. Was told my back brakes were fine. Take it somewhere else and was told the pads were bad. I had planned on buying another vehicle after this one is paid off but I won't be coming to this dealership. More

Oil change and recalls Completely satisatisfied with my experience! Thank you to all in the service department! They got me in and out quick. Would definitely recommend to f Completely satisatisfied with my experience! Thank you to all in the service department! They got me in and out quick. Would definitely recommend to friends! More

Oil Change Wonderful service, would definitely recommend to a friend/family member. Will always come here to service my vehicle! Landers service has always been Wonderful service, would definitely recommend to a friend/family member. Will always come here to service my vehicle! Landers service has always been wonderful! Thanks so much. More

Everything went well and they were fast and courteous And everything went well and they work fast and courteous I drove my daughter’s vehicle around since repairs were made seems to be working fine great And everything went well and they work fast and courteous I drove my daughter’s vehicle around since repairs were made seems to be working fine great job More

Tire problem solved! Showed up with no appointment and was taken care of in a timely manner. Appreciate the Great service!! Definitely my number one destination when prob Showed up with no appointment and was taken care of in a timely manner. Appreciate the Great service!! Definitely my number one destination when problems occur. More

Good people in service dept The people working at the service dept were friendly and efficient. They got me in and out quickly. They text, call and email when the work is done. Y The people working at the service dept were friendly and efficient. They got me in and out quickly. They text, call and email when the work is done. You can even pay the bill on your phone. The only thing that was bad was making the appointment. The person who answered the phone was very hard to understand. And was slow to get all my info as he didn’t understand what I was saying. More

They have great customer service. They service my ram and took care of me. I was supposed to drop off my ram so they could work on it the next day as I set the appointment. But they to They service my ram and took care of me. I was supposed to drop off my ram so they could work on it the next day as I set the appointment. But they took care of me the same day I had to dropped off. They had me out the time they said it was going to take. More

Fixed my recall Landers dealer ship did the work they said they were gonna do in a timely manner. I appreciate that they kept me informed on how long my wait would be Landers dealer ship did the work they said they were gonna do in a timely manner. I appreciate that they kept me informed on how long my wait would be. I really appreciate being in the know More