Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Much better than Fowler I had set an appointment for service at 7:30 AM with Fowler two weeks before I brought it in. I dropped it off at the schedule time and when I called I had set an appointment for service at 7:30 AM with Fowler two weeks before I brought it in. I dropped it off at the schedule time and when I called that afternoon to see if it was ready (they had not called me) they said they had not even touched it. I called the next day at noon and they had still not gotten to it so I just went and picked it up. I called Landers and they were able to get me in the next day (not 2 weeks like Fowler) and got the repair the same day. More

Good service dept! A salesperson on a golf cart did stop (I was parked far away) and ask if I was there to look at a vehicle. When I said I was there for service, he pol A salesperson on a golf cart did stop (I was parked far away) and ask if I was there to look at a vehicle. When I said I was there for service, he politely said ok and drove away. Made me laugh but I think you may want to coach your personnel on golf carts on what may come across as rude. My immediate thought was, well I'm not good enough for a cart ride! Service Dept and personnel were awesome, like always! More

Got my new fobs activated quickly My service attendant knew I was on a time crunch and hustled the job along. Very thankful for her help. I will be back for future help My service attendant knew I was on a time crunch and hustled the job along. Very thankful for her help. I will be back for future help More

Satisfied, friendy, professional Landers Dodge gave exceptional service when my 2017 Charger had a recall for the cruise control. They were very frienly and courteous and had my car Landers Dodge gave exceptional service when my 2017 Charger had a recall for the cruise control. They were very frienly and courteous and had my car done in about an hour. My husband and I love the Charger so much he purchased one for himself while mine was being serviced! I would highly recommend Landers Dodge for purchasing and service. More

Recall on grand Cherokee Very nice experience. They were polite and prompt on getting started. Very nice lounge to wait in with coffee and water. Very quick check out and once Very nice experience. They were polite and prompt on getting started. Very nice lounge to wait in with coffee and water. Very quick check out and once again very polite. More

Great guy I have worked with Anthony for years. He is the best. Always calles me by My name, gets to me as fast as he can and makes me feel like doing the be I have worked with Anthony for years. He is the best. Always calles me by My name, gets to me as fast as he can and makes me feel like doing the best he can for me More

Completed Recall Action I received a recall notice and called Landers to do the repair. An appointment was given to me that afternoon. I arrived a little early, but was tak I received a recall notice and called Landers to do the repair. An appointment was given to me that afternoon. I arrived a little early, but was taken right in for the repair. Everyone was extremely polite and helpful. It did take about 30 minutes longer than planned, but they were very apoplectic explaining the bad weather had made them a little short of help. It was no issue, and the waiting area was clean with coffee and snacks available as well as large screen TV and comfortable sitting. I would return to Landers for service if it was ever necessary. More

Normal service Teresa was extremely knowledgeable and when she wasn't sure she used her resources to find the answer. She went out of her way insuring that I unders Teresa was extremely knowledgeable and when she wasn't sure she used her resources to find the answer. She went out of her way insuring that I understood exactly what was required and completed after the service. More

Very professional, helpful, and fast service I chose this dealership to take care of my 2014 Challenger I had previously purchased from a Toyota used car dealership. I recommend this location for I chose this dealership to take care of my 2014 Challenger I had previously purchased from a Toyota used car dealership. I recommend this location for any of your Chrysler, Dodge, Jeep, or Ram needs. They treated me wonderfully and were very helpful. More

Overall I was satisfied with a few exceptions. Overall I was satisfied with the service I received, however I took my Jeep in for a standard oil change and regularly scheduled maintenance and was e Overall I was satisfied with the service I received, however I took my Jeep in for a standard oil change and regularly scheduled maintenance and was extremely disappointed to find that my washer fluid was still empty upon completion. The washer fluid light was on when I dropped it off. I think that refilling fluids is or should be a standard part of a regular service. It makes me question how many other standard service items were overlooked. More