Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Fantastic service Was greeted fast and friendly the service guys did an excellent job on the service of our vehicle definitely recommend them to others for service Was greeted fast and friendly the service guys did an excellent job on the service of our vehicle definitely recommend them to others for service More

Good service I recently bought a used Dodge Charger so I brought it to the dealer for a maintenance. I also wanted it checked so that I could know if it had a seri I recently bought a used Dodge Charger so I brought it to the dealer for a maintenance. I also wanted it checked so that I could know if it had a serious problem. The service was nice. I was recommended for completing a recall repair too. My car was thoroughly checked for free and the condition was good. I only paid for the oil change and got what I want to know. The service was very professional. More

Great service helpful people! The service department will get you in fast is very knowledgeable of the problem. And very egar to fix you vehicle right the first time. The service department will get you in fast is very knowledgeable of the problem. And very egar to fix you vehicle right the first time. More

Mutch appreated Everything was great and very helpful they awnsered all off my needs and questions. Any thing I need they try to do or get it done. I deal a lot with Everything was great and very helpful they awnsered all off my needs and questions. Any thing I need they try to do or get it done. I deal a lot with the service area and it’s always great. Sometimes I think thing are a little high from others thow but everything eales isle good. More

Service While I do recommend this dealership and it’s people I have negative feedback regarding communication in the service department. I called on Tuesday While I do recommend this dealership and it’s people I have negative feedback regarding communication in the service department. I called on Tuesday to set an appointment for warrantied oil change and brake work prior to leaving town. I was clear that I was leaving at noon on Friday and would need the vehicle back by then. It was communicated to me that if I was in by 8, noon would be feasible. I received a confirmation call for my appointment tomorrow at 9:45. I called to verify that this was correct. 9:45 rather than8 seems to be pushing it. Daniel said that for the work being done they would need 6 hours. This is really frustrating as I would’ve scheduled the work for Wednesday or Thursday if I’d been given the correct info up front. So when I canceled tomorrow’s appointment because of Landers mistake, Danial had the opportunity to extend some level of service and make the situation right. For example, “ bring it in by 8 and we will take care of it” he chose not to do that. A little communication and or problem solving goes a long way. Let’s try again. We have to, the very expensive warranty I purchased is through you. More

Good Friendly service on -recall and oil changes This service department has been good since I started using them. I move here from another State and form them to adequately handle all the recall iss This service department has been good since I started using them. I move here from another State and form them to adequately handle all the recall issues and oil changes and tire rotation very well. Provide up-front cost and make recommend for future service. No pressure to get anything done. More

Leak in an after-market gas tank. The service folks were very helpful They diagnosed the problem and pointed me in the right direction to get things fixed. Garret Chestnut went out of The service folks were very helpful They diagnosed the problem and pointed me in the right direction to get things fixed. Garret Chestnut went out of his way to check availability and price on replacement after-market items. More

3 recalls should be 4 I had 3 recalls for my truck, I also had leaking in the roof of my truck from rain that entered in through the 3rd tail light. Which is a common probl I had 3 recalls for my truck, I also had leaking in the roof of my truck from rain that entered in through the 3rd tail light. Which is a common problem for this truck. Should be a 4th recall. Was going to charge me $120 to diagnose this common problem. Plus the amount to fix it. I need a tail light fixture that was going to cost $497 that I came home and purchased for $99. With 3 recalls a person would think they might fix another common problem. Rip off!!!! More

Not pleased with the oil change service I waited over two and a half hours. Was not told that there was no oil filter for my Mercedes until after waiting an hour. I waited over two and a half hours. Was not told that there was no oil filter for my Mercedes until after waiting an hour. More

Damaged my jeep My Jeep did not have a wheel lock key to unlock the wheel. (I have never used or removed the key). We were charged $72.54 for a new lock kit. The inst My Jeep did not have a wheel lock key to unlock the wheel. (I have never used or removed the key). We were charged $72.54 for a new lock kit. The installer then stripped the new key when they torqued the lock nut too much. (We we’re having a backup camera installed and needed to take off the spare tire). So, we had to take the Jeep back to Landers once again for a third lock set More