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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.1
2,094 Reviews

2,094 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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October 31, 2018

Very quick and knowledgeable The service department was very thorough and considerate of my time. The service department walked me through step by step on the repairs made during More

by coverchash5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Busick
Nov 01, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for taking some time to leave a review! We are thrilled to hear our service team got you taken care of quickly and efficiently. You're always welcome here at Landers!

October 29, 2018

Service Job was done well. The car cam back within the time frame I was given, and I appreciated the recommendation made on the vehicle and the fact that Tere More

by krouskoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
Oct 30, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We greatly appreciate your positive review! If you ever need anything from us here at Landers, please just let us know.

October 28, 2018

Inspection Of Burned Plastic (Undercarriage) The service department determined the issue quickly. And also quoted tires at my request. Which having 37,000 miles my car will soon be due for new ti More

by victorcopeland14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
Oct 30, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Victor, thank you so much for the 5-star review! We greatly appreciate awesome customers like you.

October 27, 2018

Service Job well done. In and out with good service. Atmosphere was good with good WiFi connection to get some work done while I waited. Thanks More

by stangs40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank YOU for the positive review! You're always welcome here at Landers :)

October 26, 2018

Good service I have always received good service here. Everyone is friendly and they are very time efficient which makes my day better! I look forward to coming ba More

by SunshineKid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Chesnut
Oct 30, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We think you're pretty great, too. Thank you so much for continuing to see us at Landers, awesome customers like you are why we come to work. Take care and we'll see you soon!

October 26, 2018

Easy to recommend Just got my jeep back from overseas, and it had never had a service done in the first 100k miles. They kept me informed, gave me a breakdown of needs More

by Arvalis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Chesnut
Oct 30, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We're so glad to hear our service team was able to take care of you in every way possible! You're always welcome here at Landers, just let us know if you ever need anything.

October 25, 2018

Oil change tire rotation Had tires rotated I guess when they rotate your tires they don’t even bother to check the air in them had two low tires and I left with. Two low tires More

by belvinsbully69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Yargee
Nov 01, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you for taking some time to leave a review. We are so sorry to hear about the mixup when getting your tires rotated, that was definitely an oversight. If you could please give our Director of Customer Relations Katy Dornan a call at (405) 321-8228 at your earliest convenience, we will do our best to rectify the situation. We look forward to hearing from you.

October 25, 2018

Great Customer Service As always Landers provides the best and quickest service. I highly recommend getting a service contract which substantially lowers the cost per oil ch More

by THOMASJPFEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Frank, Anthony Busick, Teresa Yargee
Oct 30, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

We greatly appreciate your robust and positive review, Thomas! Landers is always here for you and we can't wait to see you soon. Take care!

October 24, 2018

Not happy at all Making the appointment was a nightmare and took all day. When finally got someone on phone just wanted to sell me stuff. Service tech at counter was d More

by Richard Rolison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Cashier was the most pleasant
Nov 01, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Richard, thank you for taking some time to leave a review. We never want our customers to feel undervalued and would like to try and make things right. If you could please five our Director of Customer Relations Katy Dornan a call at (405) 321-8228 at your earliest convenience, we would sincerely appreciate it. Take care and we look forward to hearing from you.

October 24, 2018

Quick and eady The people were very willing to help and quick once they figured out what the problem was with my car. They were also very willing to call my dad and More

by Abby_wendler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Chesnut
Oct 30, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Abby, thanks so much for the 5-star review! We're so happy to hear our service team went above and beyond to make sure everything was taken care of for you. You're always welcome here at Landers :)

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