Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Coils needed to be replaced Everything went great. I got a loaner car while mine was being worked on. Genifer was especially helpful. I would recommend this service to others. Everything went great. I got a loaner car while mine was being worked on. Genifer was especially helpful. I would recommend this service to others. More
Incomplete work Tech did not fix the problem . Consult with Texas dealer finds that this tech did not do what is recommended by Chrysler Unknown if tech had eno Tech did not fix the problem . Consult with Texas dealer finds that this tech did not do what is recommended by Chrysler Unknown if tech had enough experience More
Challenger Repair I like Landers Service department. I have used other Dodge dealers in the past but was not impressed with the work being done. My only complaint is I like Landers Service department. I have used other Dodge dealers in the past but was not impressed with the work being done. My only complaint is a lot of people seem to realize that this service department is good because it does take a long time for my car to get repaired. This time took 3 weeks but we did have a holiday in there. I am glad they have a loaner program because when my car is in for service this long I need a vehicle to get around. Now for the quality of service it always seems top notch. I have had no complaints about the work that was done on my car. More
Exceptional service Great price, timely service, courteous staff. I couldn't ask for a better experience or a more professional staff top to bottom. HIGHLY RECOMMEND to A Great price, timely service, courteous staff. I couldn't ask for a better experience or a more professional staff top to bottom. HIGHLY RECOMMEND to ANYONE! More
Great people, fast service! The people in service are quick and friendly. I was able to get in and out in about 45 minutes, and the price was reasonable. The people in service are quick and friendly. I was able to get in and out in about 45 minutes, and the price was reasonable. More
Suggestion to dealership The only thing would be helpful if dealership could furnish a vehicle to drive while being repaired. I live an hour away and I had to have someone pic The only thing would be helpful if dealership could furnish a vehicle to drive while being repaired. I live an hour away and I had to have someone pick me up two times. Originally brought it for a recall that was suppose to take five hours so had someone pick me up. Found out something was wrong with the rear end and would take several days to get parts so had to bring it back. I just feel like when you purchase a new vehicle and have to have it repaired a loaner should be provided. More
Super helpful service advisor! Braxton answered every question I had and I had a lot of them. He’s gone above and beyond both times I’ve brought my car in. I will definitely continu Braxton answered every question I had and I had a lot of them. He’s gone above and beyond both times I’ve brought my car in. I will definitely continue using Landers for all of my automotive needs. More
Landers service department is very organized and efficient! The young man who checked our vehicle in, Braxton, is a great communicator and kept us informed on the status of our car. We received a robocall when The young man who checked our vehicle in, Braxton, is a great communicator and kept us informed on the status of our car. We received a robocall when the parts came in. I really liked that. More
GPS software update Service Department coordinated with Uconnect to determine why upgrade did not match the radio with the VIN of the vehicle. Problem was resolved and up Service Department coordinated with Uconnect to determine why upgrade did not match the radio with the VIN of the vehicle. Problem was resolved and update installed. Thanks More
Great Service as Always Best service crew in town. Always helpful, kind, and customer focused. Braxton is the best and I’m grateful for his attitude and his help. He makes La Best service crew in town. Always helpful, kind, and customer focused. Braxton is the best and I’m grateful for his attitude and his help. He makes Landers my top choice. More