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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Norman, OK

4.1
2,094 Reviews

2,094 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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June 15, 2022

Even with an appointment made, my vehicle wasn't seen for 7 days. It was a very frustrating process, especially since the problem was never figured out. With the exception of being notified that my car with More

by skteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braxton Stoneking
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Service was delivered on time and professional. Braxton was polite and knowledgeable. Very satisfying experience. More

by ABBASJUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Fast reliable service! !. Service advisor explained everything before they got started to ensure everything was covered and there were no surprises. More

by Curtis Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Yandell
June 13, 2022

Landers. Service Advisor Gen made sure our battery, and start stop issues were resolved. We appreciate all of her assistance! More

by Alan S
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Genifer Burnell
June 13, 2022

I called them in advanced to order a place for a different thing then what they were running diagnostic and they didn’t order it. And they are over priced More

by driever1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
June 12, 2022

The service was good as always. However, it was about ten days after it was towed in before it was looked at and diagnosed. Then another week to get parts in(not their fault). So ov More

by PBROCK55
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Challis
June 12, 2022

I purchased the vehicle all went well; however, I returned a few days later so my vehicle could be inspired and oil changed. I waited 4 hours; the car was returned dirty from the technician examining More

by karenelaine432
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
June 11, 2022

Had a great overall experience with the service department she was friendly and extremely knowledgeable. I bought my Jeep at Landers in 2019 and have always received great service 😁 More

by hgmadden13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
June 10, 2022

Michael was great from there first phone call even removed my amplifier from my trade in for me. More

by Qtbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Heffernan, Tony Hernandez
June 10, 2022

So far as long as I get the lady in the service area my service is wonderful More

by Rcart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Yargee, Genifer Burnell
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