Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,094 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Even with an appointment made, my vehicle wasn't seen for 7 days. It was a very frustrating process, especially since the problem was never figured out. With the exception of being notified that my car with 7 days. It was a very frustrating process, especially since the problem was never figured out. With the exception of being notified that my car with checked in and that it was completed, my husband and I had to call to get updates. More
Service was delivered on time and professional. Braxton was polite and knowledgeable. Very satisfying experience. Braxton was polite and knowledgeable. Very satisfying experience. More
Fast reliable service! !. Service advisor explained everything before they got started to ensure everything was covered and there were no surprises. !. Service advisor explained everything before they got started to ensure everything was covered and there were no surprises. More
Landers. Service Advisor Gen made sure our battery, and start stop issues were resolved. We appreciate all of her assistance! Service Advisor Gen made sure our battery, and start stop issues were resolved. We appreciate all of her assistance! More
I called them in advanced to order a place for a different thing then what they were running diagnostic and they didn’t order it. And they are over priced different thing then what they were running diagnostic and they didn’t order it. And they are over priced More
The service was good as always. However, it was about ten days after it was towed in before it was looked at and diagnosed. Then another week to get parts in(not their fault). So ov However, it was about ten days after it was towed in before it was looked at and diagnosed. Then another week to get parts in(not their fault). So over 3 weeks. Also, I told them in service twice that I’d be interested in trading in for a new, exactly same, car. I’ve never heard from anyone! More
I purchased the vehicle all went well; however, I returned a few days later so my vehicle could be inspired and oil changed. I waited 4 hours; the car was returned dirty from the technician examining returned a few days later so my vehicle could be inspired and oil changed. I waited 4 hours; the car was returned dirty from the technician examining the vehicle. There was dirt left in the car seat. I waited patiently but had to return to work so when they gave me the keys back. I couldn’t wait for them to take another hour or two. A loaner was not offered. They stated they changed the oil also but did not put the sticker indicator on my window so I would not when the next oil change is due. More
Had a great overall experience with the service department she was friendly and extremely knowledgeable. I bought my Jeep at Landers in 2019 and have always received great service 😁 department she was friendly and extremely knowledgeable. I bought my Jeep at Landers in 2019 and have always received great service 😁 More
So far as long as I get the lady in the service area my service is wonderful service is wonderful More