Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,095 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
I really appreciate Landers Dodge. I am treated with courtesy and respect. The caught a recall before I knew there one and make everything correct. The vehicle I bought from Landers is amazing. I am courtesy and respect. The caught a recall before I knew there one and make everything correct. The vehicle I bought from Landers is amazing. I am very satisfied. More
I haven’t had any problems with Landers. They have been great. I would recommend to anyone else when buying your first new car. Thanks. great. I would recommend to anyone else when buying your first new car. Thanks. More
Great service and friendly staff fixed a recall on my Ram 3500 it was a replacement on the water pump it was in and out in no time thanks again 3500 it was a replacement on the water pump it was in and out in no time thanks again More
I always choose Landers for buying my vehicles and for service as well. They are fair and professional. They keep me updated on the repair schedule and are good about explaining any technical aspects of service as well. They are fair and professional. They keep me updated on the repair schedule and are good about explaining any technical aspects of repair or finances. More
Teresa in service was very helpful, everyone has been answering all questions. Just had first oil change and I am very happy with Truck. Except the 10 miles to the gallon. answering all questions. Just had first oil change and I am very happy with Truck. Except the 10 miles to the gallon. More
Braxton was great, i also spoke with the assistant service manager about a problem i had and he was able to fix my problem with absolutely no hassles. service manager about a problem i had and he was able to fix my problem with absolutely no hassles. More
Came in for an oil change. Was given what was recommended. Service writer did not try and upscale me. Great service will recommended him 100%. recommended. Service writer did not try and upscale me. Great service will recommended him 100%. More
Yes I Really Appreciate the services u guy gave my Grandson with his 2013 Dodge Ram1500. I'm sorry I forgotten the names who assisted me.But when I need You again those are the people I want.Thank u s Grandson with his 2013 Dodge Ram1500. I'm sorry I forgotten the names who assisted me.But when I need You again those are the people I want.Thank u so much. More
Always friendly staff and the service is quick. Making an appointment is easy and they always have availability when its convenient for me. Prices arent to bad either. appointment is easy and they always have availability when its convenient for me. Prices arent to bad either. More
I would have given a good rating but there have been a few things that have left a bad taste in my mouth. From the initial purchase, the sales person Mitch was great but when it came down to the sales ma few things that have left a bad taste in my mouth. From the initial purchase, the sales person Mitch was great but when it came down to the sales manager, we felt extremely low balled with our trade in and that games were being played, which we understand that that’s their job, to get the most out of the sale so we weren’t as mad about that. But then after the purchase, the amount is text messages and emails with surveys is insane!! And then I brought my Jeep in to get the windows tinted and it took a lot longer than expected, which again I understand since it was the beginning of Covid but giving proper expectations when you don’t have any loner vehicles and during a crisis when people already feel uncomfortable being out in public anyway would have helped . And then again afterwards, the amount of surveys I got were insane! I already completed many that were sent with pretty positive feedback but when you send multiple surveys, it makes it feel like you don’t actually care about the feedback and are fishing for a higher score (in my opinion) . Please stop sending multiple surveys to your customers and focus on the behaviors that actually get you good scores instead of asking for the 10 More